# Remote gateway shown in status, not shown in config

**URL:** <https://forum.inductiveautomation.com/t/remote-gateway-shown-in-status-not-shown-in-config/86734>\
**Category:** Ignition\
**Tags:** ignition81, vision\
**Created:** [March 3, 2024, 10:36pm UTC](https://forum.inductiveautomation.com/t/remote-gateway-shown-in-status-not-shown-in-config/86734 "2024-03-03T22:36:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hamish\_Dodd](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@Hamish\_Dodd](https://forum.inductiveautomation.com/u/Hamish_Dodd)\
**Post date:** [March 3, 2024, 10:36pm UTC](https://forum.inductiveautomation.com/t/remote-gateway-shown-in-status-not-shown-in-config/86734/1 "2024-03-03T22:36:06Z")

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A new ignition gateway has been created at a new location, a gateway backup has been restored from a previous site.

A previous remote gateway connection is present when viewing the gateway network status page.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/d/7dc644a2d7008b4d6aef5075e58d7d5dc0a352f6.png)

However, this connection does not display in the gateway network **config** page and so it cannot be deleted.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/3/a36f29ed0392c5fc4ca24135db3867732743e49d.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/1/b1502ca17870a6c84dad02236283e31eeb8c38ed.jpeg)

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<div class="post-metadata">

**Author:** ![drojas](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/drojas/32/3403_2.png) [@drojas](https://forum.inductiveautomation.com/u/drojas)\
**Post date:** [March 4, 2024, 12:47am UTC](https://forum.inductiveautomation.com/t/remote-gateway-shown-in-status-not-shown-in-config/86734/2 "2024-03-04T00:47:36Z")

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Did you make sure that when restoring from a previous site that you:

1. Renamed the gateway to a unique name (different from the previous site)
2. The .uuid file was deleted so that Ignition can create a new unique one
3. The metro-keystore file was deleted so that Ignition can create a new unique one
4. You restart the Ignition service to have these take effect

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<div class="post-metadata">

**Author:** ![Hamish\_Dodd](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@Hamish\_Dodd](https://forum.inductiveautomation.com/u/Hamish_Dodd)\
**Post date:** [March 4, 2024, 1:00am UTC](https://forum.inductiveautomation.com/t/remote-gateway-shown-in-status-not-shown-in-config/86734/3 "2024-03-04T01:00:06Z")

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As is often the way, found the solution shortly after posting - classic restart of the Ignition service fixed this