# Remote Tag Provider not responding - but remote gateway is connected **URL:** \ **Category:** Ignition\ **Created:** [July 20, 2018, 10:53pm UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-responding-but-remote-gateway-is-connected/18920 "2018-07-20T22:53:13Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![evan.tabor](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@evan.tabor](https://forum.inductiveautomation.com/u/evan.tabor)\ **Post date:** [July 25, 2018, 6:37pm UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-responding-but-remote-gateway-is-connected/18920/3 "2018-07-25T18:37:03Z")
In ‘status’ page under ‘Historical Providers’ it shows a historical provider that does not exist on the gateway as ‘ERROR’ then the correct one below that also in ‘ERROR’ - in the popup it says "The remote service has reported that it will not accept storage requests to ‘the-name-of-my-datasource-history-provider-on-remote-gateway’ It almost seems like there is another history provider fighting with the correct one. Is there a file or something that caches deleted history providers I can delete? --- _[View the full topic](https://forum.inductiveautomation.com/t/remote-tag-provider-not-responding-but-remote-gateway-is-connected/18920)._