# Remote Tag provider not showing Tag providers

**URL:** <https://forum.inductiveautomation.com/t/remote-tag-provider-not-showing-tag-providers/90007>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [May 7, 2024, 10:23am UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-showing-tag-providers/90007 "2024-05-07T10:23:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Alagumani\_Kaliyaperu](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Alagumani\_Kaliyaperu](https://forum.inductiveautomation.com/u/Alagumani_Kaliyaperu)\
**Post date:** [May 7, 2024, 10:23am UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-showing-tag-providers/90007/1 "2024-05-07T10:23:41Z")

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Hi, I'm try to connect the remote tag provider from local gateway. When I configure the remote tag provider it's showing my Remote gateway IP address but after select it, the Tag provider list not appear instead it's ask to select "Specify Provider Name Manually".  
Please give me your suggestion. Thanks.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/7/87643527f9691f3c3d34099d8b478bf624b3f238.png)

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**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\
**Post date:** [May 7, 2024, 11:34am UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-showing-tag-providers/90007/2 "2024-05-07T11:34:59Z")

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Usually that's because the security zone isn't setup right. Check this part of the manual [https://www.docs.inductiveautomation.com/docs/8.1/platform/security/security-zones](https://www.docs.inductiveautomation.com/docs/8.1/platform/security/security-zones)

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<div class="post-metadata">

**Author:** ![Alagumani\_Kaliyaperu](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Alagumani\_Kaliyaperu](https://forum.inductiveautomation.com/u/Alagumani_Kaliyaperu)\
**Post date:** [May 9, 2024, 3:55am UTC](https://forum.inductiveautomation.com/t/remote-tag-provider-not-showing-tag-providers/90007/3 "2024-05-09T03:55:02Z")

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Thanks for your Information.