# Report Font Problem with PDF Viewer on Save As PDF (menu option)

**URL:** <https://forum.inductiveautomation.com/t/report-font-problem-with-pdf-viewer-on-save-as-pdf-menu-option/15128>\
**Category:** Ignition\
**Created:** [August 21, 2017, 8:54pm UTC](https://forum.inductiveautomation.com/t/report-font-problem-with-pdf-viewer-on-save-as-pdf-menu-option/15128 "2017-08-21T20:54:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![caritoel27](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/caritoel27/32/3430_2.png) [@caritoel27](https://forum.inductiveautomation.com/u/caritoel27)\
**Post date:** [August 21, 2017, 8:54pm UTC](https://forum.inductiveautomation.com/t/report-font-problem-with-pdf-viewer-on-save-as-pdf-menu-option/15128/1 "2017-08-21T20:54:38Z")

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Hi,  
I 've been having a problem when I want to Save As PDF the designed report on the Report Viewer (Ignition 7.9.3) , everytime I wanted to save the report it saves with 0 Bytes, so if I want to open it shows that the file is damaged, and I can’t open the file.  
It happens with every client that is launched also with different Ignition gateways.  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/06ea5470bf8eb2a00d45087c0d15ca2c34dc0196.jpg)

After many tests I found that the problem was because of the type of font I used, The type I used was “Century Gothic”. So I change for test every text of the report with Arial font and it worked fine again.

if I left one text with the other font Century Gothic , the problem happens again and saves with 0 Bytes.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/9/96d126ed7a5b3463c5583486dc8b65bd833580e2.jpg)

Also I made a button on the windows with script for saving to PDF and that works. The problem is on the menu option (Save as PDF) on PDF Viewer.

If there is a another solution to resolve this problem please . It will be awesome.

Thanks in advance

Regards,

Carolina

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 21, 2017, 9:19pm UTC](https://forum.inductiveautomation.com/t/report-font-problem-with-pdf-viewer-on-save-as-pdf-menu-option/15128/2 "2017-08-21T21:19:53Z")

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Have you tried installing Century Gothic on your Ignition Server? (Reports are actually generated in the server since v7.8.)