# Report module licensed

**URL:** <https://forum.inductiveautomation.com/t/report-module-licensed/58770>\
**Category:** Ignition\
**Created:** [April 22, 2022, 9:18pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770 "2022-04-22T21:18:16Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![SBL\_MC](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sbl_mc/32/56813_2.png) [@SBL\_MC](https://forum.inductiveautomation.com/u/SBL_MC)\
**Post date:** [April 22, 2022, 9:18pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/1 "2022-04-22T21:18:17Z")

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These screenshots is taken from the same gateway. Anyone know how this can happen? I need to get it sorted asap. 🙄

 ![Screenshot_20220422-231513_Chrome](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/d/2dcfcf0f1e22a79dbdc98613ddd52c1d4afd77f5.jpeg)  
 ![Screenshot_20220422-231550_OneDrive](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/2/02aa05530c6b640c72fd67b7b41644d8b36ecc88.jpeg)  
?

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**Author:** ![josborn](https://avatars.discourse-cdn.com/v4/letter/j/4bbf92/32.png) [@josborn](https://forum.inductiveautomation.com/u/josborn)\
**Post date:** [April 22, 2022, 9:21pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/2 "2022-04-22T21:21:36Z")

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If it’s urgent, i would contact support.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 22, 2022, 9:42pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/3 "2022-04-22T21:42:27Z")

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Have you tried restarting the Reporting module?

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**Author:** ![SBL\_MC](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sbl_mc/32/56813_2.png) [@SBL\_MC](https://forum.inductiveautomation.com/u/SBL_MC)\
**Post date:** [April 22, 2022, 9:55pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/4 "2022-04-22T21:55:32Z")

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Tried reloading license and restarted module just now. Waiting for feedback. Thanks

Its midnight here now, quick forum post rather than sitting on the phone. 😉

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 22, 2022, 10:04pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/5 "2022-04-22T22:04:32Z")

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If restart doesn’t help, also check the version of the module against the version in the license.

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**Author:** ![SBL\_MC](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sbl_mc/32/56813_2.png) [@SBL\_MC](https://forum.inductiveautomation.com/u/SBL_MC)\
**Post date:** [April 22, 2022, 10:27pm UTC](https://forum.inductiveautomation.com/t/report-module-licensed/58770/6 "2022-04-22T22:27:05Z")

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Its working again. Thanks!

Hourly reports for monitoring operations and quality assurance. They run the production line non-stop for two weeks. In case of failure they need to start all over again. Everyone is hands on and a bit stressed.