# Report Schedule error

**URL:** <https://forum.inductiveautomation.com/t/report-schedule-error/50095>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [August 19, 2021, 12:15pm UTC](https://forum.inductiveautomation.com/t/report-schedule-error/50095 "2021-08-19T12:15:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![taguililla](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@taguililla](https://forum.inductiveautomation.com/u/taguililla)\
**Post date:** [August 19, 2021, 12:15pm UTC](https://forum.inductiveautomation.com/t/report-schedule-error/50095/1 "2021-08-19T12:15:23Z")

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Hello, good morning.

I have the next error when I run an email on Report Schedule:

Attempted Action could not complete. WARN: Error in running distribution Email for report OEE-- class sun.font.CompositeFont cannot be cast to class sun.font.PhysicalFont (sun.font.CompositeFont and sun.font.PhysicalFont are in module java.desktop of loader ‘bootstrap’)

The email settings is ok, I tried with an other clean report and the email sent.

Could you help me?

My SO is Windows 10.

Thanks.  
Best regards.

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [August 19, 2021, 2:28pm UTC](https://forum.inductiveautomation.com/t/report-schedule-error/50095/2 "2021-08-19T14:28:34Z")

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Seems like there might be an issue with one of the font files on your computer – it would be one of the fonts used in the bad report but not the good one. Note that it could be a combination of font+bold or font+italic, not just font. Once you narrow it down, either use a different font or try reinstalling the font package.

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**Author:** ![taguililla](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@taguililla](https://forum.inductiveautomation.com/u/taguililla)\
**Post date:** [September 27, 2021, 6:51am UTC](https://forum.inductiveautomation.com/t/report-schedule-error/50095/3 "2021-09-27T06:51:36Z")

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Solution: update fontconfig.
