# Reporting Abnormalities

**URL:** <https://forum.inductiveautomation.com/t/reporting-abnormalities/12595>\
**Category:** Ignition\
**Created:** [January 24, 2017, 4:59pm UTC](https://forum.inductiveautomation.com/t/reporting-abnormalities/12595 "2017-01-24T16:59:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MMaynard](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmaynard/32/3366_2.png) [@MMaynard](https://forum.inductiveautomation.com/u/MMaynard)\
**Post date:** [January 24, 2017, 4:59pm UTC](https://forum.inductiveautomation.com/t/reporting-abnormalities/12595/1 "2017-01-24T16:59:02Z")

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We have a Report that prints to a Zebra printer designed.  
If we open it in a report viewer in the application, right click and print it comes out perfectly.  
If we use code to print the label using report it doesn’t align properly on the label and only prints half of the report.

The code we are using is

```auto
	overrides = {"DescriptionString":event.source.parent.getComponent('Text Field').text,"DescriptionString2":event.source.parent.getComponent('Text Field 1').text,"ItemNumber":event.source.parent.getComponent('Text Field 2').text,"Quantity":event.source.parent.getComponent('Text Field 3').text,"LotID":event.source.parent.getComponent('Text Field 4').text}
	system.report.executeAndDistribute(path="Label_Template_1", project="PnA", parameters=overrides, action= "print", actionSettings = {"primaryPrinterName":event.source.parent.getComponent('ddLine 1').selectedStringValue, "copies":1, "useAutoLandscape":False,"pageOrientation":"landscape","useRaster":True,"rasterDPI":203})
```

I have verified printer settings on the gateway, and we are testing the application right on the gateway server so the printer settings should be exactly the same no matter what.

Any ideas?

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<div class="post-metadata">

**Author:** ![jmason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jmason/32/47301_2.png) [@jmason](https://forum.inductiveautomation.com/u/jmason)\
**Post date:** [March 6, 2026, 3:29pm UTC](https://forum.inductiveautomation.com/t/reporting-abnormalities/12595/2 "2026-03-06T15:29:29Z")

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@MMaynard I am sorry to dig up a 9 year old post, but did you ever figure this out? I am having a similar issue and not having any luck.

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<div class="post-metadata">

**Author:** ![MMaynard](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmaynard/32/3366_2.png) [@MMaynard](https://forum.inductiveautomation.com/u/MMaynard)\
**Post date:** [March 6, 2026, 5:55pm UTC](https://forum.inductiveautomation.com/t/reporting-abnormalities/12595/3 "2026-03-06T17:55:59Z")

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If I remember correctly, I removed the raster options and it started working.

Been working fine now at numerous locations with Zebra and Panther printers.