# \[Resolved\] Download from Ignition Exchange not possible

**URL:** <https://forum.inductiveautomation.com/t/resolved-download-from-ignition-exchange-not-possible/45624>\
**Category:** Ignition Exchange\
**Created:** [April 15, 2021, 7:59am UTC](https://forum.inductiveautomation.com/t/resolved-download-from-ignition-exchange-not-possible/45624 "2021-04-15T07:59:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![matthew.ayre](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matthew.ayre/32/19499_2.png) [@matthew.ayre](https://forum.inductiveautomation.com/u/matthew.ayre)\
**Post date:** [April 15, 2021, 8:09am UTC](https://forum.inductiveautomation.com/t/resolved-download-from-ignition-exchange-not-possible/45624/2 "2021-04-15T08:09:21Z")

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> [@I still can't download any resourse in exchange,it requires me to login although I have logined in](http://forum.inductiveautomation.com/t/i-still-cant-download-any-resourse-in-exchange-it-requires-me-to-login-although-i-have-logined-in/45567):
>
> It seems the problem has happened before ,

Others have flagged, might be worth raising a ticket with IA support. I also get the popup, but when I click sign in it directs me to the Exchange project page and allows me to download.

I am using Chrome Version 89.0.4389.128 (although it has just updated 😟)

Edit: just updated to Version 90.0.4430.72 and I don't get the popup. Although it is more likely that the website has cached/cookied my user information correctly, rather than the update making a difference.

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