# \[Resolved\] I still can't download any resourse in exchange,it requires me to login although I have logined in

**URL:** <https://forum.inductiveautomation.com/t/resolved-i-still-cant-download-any-resourse-in-exchange-it-requires-me-to-login-although-i-have-logined-in/45567>\
**Category:** Ignition Exchange\
**Created:** [April 14, 2021, 3:50am UTC](https://forum.inductiveautomation.com/t/resolved-i-still-cant-download-any-resourse-in-exchange-it-requires-me-to-login-although-i-have-logined-in/45567 "2021-04-14T03:50:20Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![matthew.ayre](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matthew.ayre/32/19499_2.png) [@matthew.ayre](https://forum.inductiveautomation.com/u/matthew.ayre)\
**Post date:** [April 15, 2021, 7:27am UTC](https://forum.inductiveautomation.com/t/resolved-i-still-cant-download-any-resourse-in-exchange-it-requires-me-to-login-although-i-have-logined-in/45567/8 "2021-04-15T07:27:06Z")

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Hi @925681905, I’ve had similar issues in the past, but the solution @kirsten.chambers suggested has always worked for me. I also always get the download popup (which can be very frustrating).

I’m predominantly use Chrome, but I might give a few others a test. Could it be a browser type/version issue?

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