# Restore Gateway don't work properly

**URL:** <https://forum.inductiveautomation.com/t/restore-gateway-dont-work-properly/27998>\
**Category:** Ignition\
**Created:** [September 4, 2019, 12:37pm UTC](https://forum.inductiveautomation.com/t/restore-gateway-dont-work-properly/27998 "2019-09-04T12:37:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![miculacristianradu](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@miculacristianradu](https://forum.inductiveautomation.com/u/miculacristianradu)\
**Post date:** [September 4, 2019, 12:37pm UTC](https://forum.inductiveautomation.com/t/restore-gateway-dont-work-properly/27998/1 "2019-09-04T12:37:11Z")

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Hello Guys,

I tried to restore an old backup of the Gateway but when I clicked the restore button, the application, it blocks at the step it try to stop the service (see the image bellow).

 ![pic1](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/c52b4de3eb33c97bb08398cd770c90d1f2b511ff.jpeg)

I tried to stop the service manualy but without succed.

I already tried to restart the server too. But no change happening

Do you guys have any ideea about this problem?

Thank you in advance!

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<div class="post-metadata">

**Author:** ![miculacristianradu](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@miculacristianradu](https://forum.inductiveautomation.com/u/miculacristianradu)\
**Post date:** [September 4, 2019, 12:40pm UTC](https://forum.inductiveautomation.com/t/restore-gateway-dont-work-properly/27998/2 "2019-09-04T12:40:31Z")

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![pic2](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/abb517895138a12411dc3001611570f1c6d89525.jpeg)