# Restore options don't work **URL:** \ **Category:** Ignition\ **Tags:** ignition80\ **Created:** [March 3, 2020, 10:12am UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756 "2020-03-03T10:12:57Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 3, 2020, 10:12am UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/1 "2020-03-03T10:12:57Z")
Good Morning. In Ignition **8.0.9** , the options that are proposed when you **restore** a backup do not work. I marked “ **Restore Disabled** ” and “ **Override Gateway Name** ” and they had no effect. After restoring, the Gateway name was the same as the original and the connections (databases and OPC) were enabled. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/c1174e6d028f66a7821ed1665b8f30f379b3c9c4.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/1/11d9c2f629a7b169fcbcda4ab2a0809394937070.png) Best Regards. ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [March 3, 2020, 1:07pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/2 "2020-03-03T13:07:37Z")
I think this was a known issue. It didn't make it in for 8.0.9, but it looks like it got in on the nightlies. > [@\[BUG-12855\] Restore disabled ticked off - does not disable projects](http://forum.inductiveautomation.com/t/bug-12855-restore-disabled-ticked-off-does-not-disable-projects/22796): > > Topic says is all. slight_smile ---
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 3, 2020, 2:15pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/3 "2020-03-03T14:15:40Z")
Then, will it be solved soon? ---
**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\ **Post date:** [March 3, 2020, 4:49pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/4 "2020-03-03T16:49:42Z")
First I want to point out that the forum post listed above is from 2019 and would not be relevant here at this time. Second, I was **unable** to replicate the issue. I tested with an 8.0.9 Backup with an 8.0.9 Gateway as well as an 8.0.7 Backup with an 8.0.9 Gateway. Both times, all items were disabled appropriately and the Gateway was renamed accordingly. Could you please provide more background information in regards to what version of Ignition the backup is from? What OS? Did you try more than once? Any other information that may be helpful and relevant would be greatly appreciated. Also, did you look in the logs to see if there were any errors in relation to the restore? ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [March 3, 2020, 5:20pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/5 "2020-03-03T17:20:17Z")
EDIT : Nevermind. I don’t have enough coffee in me. Coulda sworn that was more recent. ---
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 4, 2020, 3:26pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/6 "2020-03-04T15:26:14Z")
Good afternoon. I restored a backup of Ignition **8.0.7** on a clean installation of version **8.0.9**. I did it on a machine with Windows Server 2016 and on a machine with Windows 10. In both cases the problem occurred. I didn’t notice the logs. Could my backup be **corrupt**? Is there a tool to analyze a backup? Best regards. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [March 4, 2020, 4:43pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/7 "2020-03-04T16:43:11Z")
Contact support. This forum isn’t an official support venue. What’s _most likely_ happening, as David mentioned, is an error restoring your gateway backup (which would go into the logs), which then causes the gateway to stop the restoration process and keep its original state. ---
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 4, 2020, 5:05pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/8 "2020-03-04T17:05:56Z")
All tags, projects, connections and configuration are restored correctly. However, **no item** were disabled appropriately and the Gateway **doesn’t were** renamed accordingly. How can I **filter the logs** to locate an error during the restoration process? Best Regards. ---
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 4, 2020, 5:38pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/9 "2020-03-04T17:38:37Z")
I found these errors in the logs: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/450a11c10b6972217a46790292c438947611df5a.png) ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [March 4, 2020, 5:44pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/10 "2020-03-04T17:44:25Z")
You really just need to contact support. What you’re describing is basically impossible - all of the configuration of your server resides in one file - so either it’s restoring, or it isn’t. ---
**Author:** ![informatica](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@informatica](https://forum.inductiveautomation.com/u/informatica)\ **Post date:** [March 4, 2020, 5:46pm UTC](https://forum.inductiveautomation.com/t/restore-options-dont-work/32756/11 "2020-03-04T17:46:41Z")
OK. Thank you.