# Role Retreival failed

**URL:** <https://forum.inductiveautomation.com/t/role-retreival-failed/11301>\
**Category:** Ignition\
**Created:** [March 2, 2016, 4:27pm UTC](https://forum.inductiveautomation.com/t/role-retreival-failed/11301 "2016-03-02T16:27:44Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jonathan](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@Jonathan](https://forum.inductiveautomation.com/u/Jonathan)\
**Post date:** [March 2, 2016, 4:27pm UTC](https://forum.inductiveautomation.com/t/role-retreival-failed/11301/1 "2016-03-02T16:27:44Z")

</div>

after upgrading from 7.74 yo 7.8.1 when in the designer and you try to edit a script on any component four error boxes pop up with the below message.

What I found was our default security profile for the project does not have any roles setup. i added a dummy role to the profile and the error messages stopped.

> [@](#):
>
> com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Role Retreival failed.  
> at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:327)  
> at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:301)  
> at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask$GatewayMessageTask.execute(PriviledgedDesignerTask.java:426)  
> at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask$TaskThread.run(PriviledgedDesignerTask.java:328)  
> at java.lang.Thread.run(Unknown Source)  
> System Details  
> fpmi.client.memory.used=605.00  
> fpmi.client.memory.max=3641.00  
> fpmi.client.type=Designer  
> fpmi.client.version=7.8.1 (b2016012216)  
> java.vm.version=25.51-b03  
> java.vm.vendor=Oracle Corporation  
> java.vm.name=Java HotSpot(TM) 64-Bit Server VM  
> user.country=US  
> os.name=Windows 7  
> os.arch=amd64  
> sun.os.patch.level=Service Pack 1  
> os.version=6.1  
> java.specification.version=1.8  
> user.language=en  
> ignition.gateway.version=7.8.1 (b2016012216)  
> ignition.gateway.memory.used=6119.06  
> ignition.gateway.memory.max=6119.06  
> ignition.gateway.uptime=10 hours, 36 minutes, 41 seconds  
> ignition.module.com.inductiveautomation.alarm-notification=3.8.1 (b2016012216) - RUNNING  
> ignition.module.apachecommons=3.2.0 (b1) - LOADED  
> ignition.module.itext=5.1.3 (b0) - LOADED  
> ignition.module.math=3.3.0 (b0) - LOADED  
> ignition.module.mobile=3.8.1 (b2016012216) - RUNNING  
> ignition.module.xopc=3.8.1 (b2016012216) - RUNNING  
> ignition.module.poi=3.11.0 (b0) - LOADED  
> ignition.module.rept=3.8.1 (b2016012216) - RUNNING  
> ignition.module.com.inductiveautomation.serial-support-client=3.8.1 (b2016012216) - LOADED  
> ignition.module.com.inductiveautomation.sfc=2.8.1 (b2016012216) - RUNNING  
> ignition.module.com.inductiveautomation.sms-notification=3.8.1 (b2016012216) - RUNNING  
> ignition.module.ia.voice.en\_us\_salli=2.8.0 (b0) - RUNNING  
> ignition.module.help=3.8.1 (b2016012216) - RUNNING  
> ignition.module.fpmi=8.8.1 (b2016012216) - RUNNING  
> ignition.module.com.inductiveautomation.phone-notification=3.8.2-rc1 (b2016022218) - RUNNING  
> ignition.module.com.inductiveautomation.webbrowser=2.8.1 (b2016012216) - LOADED  
> fpmi.client.memory.used=605.00  
> fpmi.client.memory.max=3641.00  
> fpmi.client.type=Designer  
> fpmi.client.version=7.8.1 (b2016012216)  
> java.vm.version=25.51-b03  
> java.vm.vendor=Oracle Corporation  
> java.vm.name=Java HotSpot(TM) 64-Bit Server VM  
> user.country=US  
> os.name=Windows 7  
> os.arch=amd64  
> sun.os.patch.level=Service Pack 1  
> os.version=6.1  
> java.specification.version=1.8  
> user.language=en