# Roles & Permissions Errors based on Security Levels

**URL:** <https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552>\
**Category:** Ignition 8.3 Early Access\
**Created:** [August 8, 2025, 8:17pm UTC](https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552 "2025-08-08T20:17:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DNice](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@DNice](https://forum.inductiveautomation.com/u/DNice)\
**Post date:** [August 8, 2025, 8:17pm UTC](https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552/1 "2025-08-08T20:17:05Z")

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I am having a number of issues around Roles & Permissions after upgrading my gateway from 8.1.36 to 8.3.beta.

First off, for the first time ever Im seeing roles in the `platform/security/settings` that I don’t have defined in my security zones - namely “Administrator”. Because of this error none of my tokens work for API calls even when following [this post](https://forum.inductiveautomation.com/t/has-anyone-gotten-the-api-to-work/109101/4) and the [API documentation](https://www.docs.inductiveautomation.com/docs/8.3/platform/gateway/openapi). Also, I cannot change the `platform/security/levels`either to correct any of this. Manual removing/adding roles either errors or reverts when I leave the page and come back to it. Import/Export also fails to make any changes to my security levels.

I can only think to reinstall - which will be a painful experience.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/d/1dd62c39c1676ccd232b6db74d2b69fc977e6e4e.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 9, 2025, 12:47pm UTC](https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552/2 "2025-08-09T12:47:02Z")

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> [@DNice](#):
>
> I can only think to reinstall - which will be a painful experience.

You really should be testing betas in a separate systems. So, no pain for your production and regular development systems.

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**Author:** ![DNice](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@DNice](https://forum.inductiveautomation.com/u/DNice)\
**Post date:** [August 11, 2025, 12:10pm UTC](https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552/3 "2025-08-11T12:10:14Z")

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It is separate of course. Just all the GW settings I have as well as the tags I am using to test the new historian and all will need to be reconfigured ☹

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 11, 2025, 4:21pm UTC](https://forum.inductiveautomation.com/t/roles-permissions-errors-based-on-security-levels/109552/4 "2025-08-11T16:21:54Z")

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So you should be able to take a fresh gateway backup from a v8.1 dev system and restore into your v8.3 beta system. Document all of your security level problems at that point and open a ticket. I don’t know how much of what you are experiencing is deliberate or a bug, but support will be able to tell you (and us).