# Send an alert email without displaying it to operators

**URL:** <https://forum.inductiveautomation.com/t/send-an-alert-email-without-displaying-it-to-operators/4137>\
**Category:** Ignition\
**Created:** [March 12, 2012, 7:02pm UTC](https://forum.inductiveautomation.com/t/send-an-alert-email-without-displaying-it-to-operators/4137 "2012-03-12T19:02:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Greg.Buehler](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@Greg.Buehler](https://forum.inductiveautomation.com/u/Greg.Buehler)\
**Post date:** [March 12, 2012, 7:02pm UTC](https://forum.inductiveautomation.com/t/send-an-alert-email-without-displaying-it-to-operators/4137/1 "2012-03-12T19:02:14Z")

</div>

I want to send out an email when an alert goes active, but I want the alert indication to be hidden from the operators in their alarm list. What is the best way to do this?

---

<div class="post-metadata">

**Author:** ![diat150](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@diat150](https://forum.inductiveautomation.com/u/diat150)\
**Post date:** [March 12, 2012, 7:29pm UTC](https://forum.inductiveautomation.com/t/send-an-alert-email-without-displaying-it-to-operators/4137/2 "2012-03-12T19:29:43Z")

</div>

there is a few ways I would imagine. 1 would be setting it to a low severity and not including that low severity in the query that fills the alarm summary.

2 would be making a separate tag that looks at the tag in questions value. make sure that tag is filtered out by system/path.

It really just depends on the architecture of your system.

---

<div class="post-metadata">

**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [May 9, 2012, 5:35pm UTC](https://forum.inductiveautomation.com/t/send-an-alert-email-without-displaying-it-to-operators/4137/3 "2012-05-09T17:35:23Z")

</div>

Not sure if this would fit what you wanted, but you can also [send emails using scripting](http://www.inductiveautomation.com/support/usermanuals/ignition/index.html?system_net_sendemail.htm), so instead of using an alert you could write a tag change script on the gateway to evaluate the value and send the email.
