# Send Mail VIA Gmail SMTP

**URL:** <https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435>\
**Category:** General Discussion\
**Tags:** ignition79\
**Created:** [March 20, 2018, 12:01pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435 "2018-03-20T12:01:39Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![roizundak](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/roizundak/32/4430_2.png) [@roizundak](https://forum.inductiveautomation.com/u/roizundak)\
**Post date:** [March 20, 2018, 12:01pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/1 "2018-03-20T12:01:39Z")

</div>

**I added button to send mail with this script:**  
_I Also remove 465 and tls and tried 587…I tried EVERYTHING_

smtp=“[smtp.google.com:465](http://smtp.google.com:465):tls”  
[myFrom="FROM@Gmail.com](mailto:myFrom=%22FROM@Gmail.com)"  
subject=“Test email from Ignition”  
body=“This is a test email”  
html=0  
to=[“TO@gmail.com”]  
attachmentNames=[]  
attachmentData=[]  
timeout=60000  
[username="USERNAME@gmail.com](mailto:username=%22USERNAME@gmail.com)"  
password=“PASSWORD”  
system.net.sendEmail(smtp,myFrom,subject,body,html,to,attachmentNames,attachmentData,timeout,username,password)

**Im Getting This error:**

Traceback (most recent call last):  
File “event:mouseClicked”, line 12, in   
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:341)

```
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:315)

at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendEmail(GatewayInterface.java:644)

at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities._sendEmail(ClientNetUtilities.java:119)

at com.inductiveautomation.ignition.common.script.builtin.AbstractNetUtilities.sendEmail(AbstractNetUtilities.java:153)

at sun.reflect.GeneratedMethodAccessor796.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

```

com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.

```
at org.python.core.Py.JavaError(Py.java:495)
at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities._sendEmail(ClientNetUtilities.java:122)
at com.inductiveautomation.ignition.common.script.builtin.AbstractNetUtilities.sendEmail(AbstractNetUtilities.java:153)
at sun.reflect.GeneratedMethodAccessor796.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.python.core.PyReflectedFunction. __call__ (PyReflectedFunction.java:186)
at com.inductiveautomation.ignition.common.script.ScriptManager$ReflectedInstanceFunction. __call__ (ScriptManager.java:429)
at org.python.core.PyObject. __call__ (PyObject.java:357)
at org.python.core.PyObject. __call__ (PyObject.java:361)
at org.python.pycode._pyx348.f$0(<event:mouseClicked>:12)
at org.python.pycode._pyx348.call_function(<event:mouseClicked>)
at org.python.core.PyTableCode.call(PyTableCode.java:165)
at org.python.core.PyCode.call(PyCode.java:18)
at org.python.core.Py.runCode(Py.java:1275)
at com.inductiveautomation.ignition.common.script.ScriptManager.runCode(ScriptManager.java:634)
at com.inductiveautomation.factorypmi.application.binding.action.ActionAdapter.runActions(ActionAdapter.java:180)
at com.inductiveautomation.factorypmi.application.binding.action.ActionAdapter.invoke(ActionAdapter.java:271)
at com.inductiveautomation.factorypmi.application.binding.action.RelayInvocationHandler.invoke(RelayInvocationHandler.java:57)
at com.sun.proxy.$Proxy21.mouseClicked(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$400(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

```

Caused by: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:341)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:315)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendEmail(GatewayInterface.java:644)  
at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities.\_sendEmail(ClientNetUtilities.java:119)  
… 49 more  
Caused by: com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: [smtp.google.com](http://smtp.google.com), 465; timeout 10000;  
nested exception is:  
java.net.UnknownHostException: [smtp.google.com](http://smtp.google.com)  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053)  
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697)  
at javax.mail.Service.connect(Service.java:386)  
at javax.mail.Service.connect(Service.java:245)  
at javax.mail.Service.connect(Service.java:194)  
at javax.mail.Transport.send0(Transport.java:253)  
at javax.mail.Transport.send(Transport.java:124)  
at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:225)  
at com.inductiveautomation.ignition.gateway.servlets.Gateway.sendEmail(Gateway.java:1200)  
at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:458)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)  
at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:85)  
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:837)  
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:583)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)  
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)  
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)  
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1160)  
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)  
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)  
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1092)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)  
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)  
at org.eclipse.jetty.server.Server.handle(Server.java:518)  
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:308)  
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:244)  
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)  
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)  
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:246)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:156)  
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)  
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)  
at java.lang.Thread.run(null)

Ignition v7.9.6 (b2018012914)  
Java: Oracle Corporation 1.8.0\_25

**PLEASE HELP**

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 20, 2018, 12:10pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/2 "2018-03-20T12:10:25Z")

</div>

> [@roizundak](#):
>
> java.net.UnknownHostException: [smtp.google.com](http://smtp.google.com)

This is the underlying problem. `smtp.google.com` is the wrong host - you probably meant `smtp.gmail.com`.

We don't recommend using Gmail for alarm notification. It violates their TOS and will result in your account getting flagged as spam and/or banned if you get caught.

---

<div class="post-metadata">

**Author:** ![roizundak](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/roizundak/32/4430_2.png) [@roizundak](https://forum.inductiveautomation.com/u/roizundak)\
**Post date:** [March 20, 2018, 12:44pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/4 "2018-03-20T12:44:21Z")

</div>

Thanks man! it works now

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [March 20, 2018, 1:07pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/5 "2018-03-20T13:07:45Z")

</div>

> [@roizundak](#):
>
> Thanks man! it works now

Uhm, did you notice Kevin's other comment? This:

> [@Kevin.Herron](#):
>
> We don't recommend using Gmail for alarm notification. It violates their TOS

TOS == Terms of Service. I hope the gmail account you are using is a throw-away mail address, as you risk losing it forever.

---

<div class="post-metadata">

**Author:** ![Sanderd17](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sanderd17/32/8735_2.png) [@Sanderd17](https://forum.inductiveautomation.com/u/Sanderd17)\
**Post date:** [March 21, 2018, 6:51am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/6 "2018-03-21T06:51:01Z")

</div>

> [@Kevin.Herron](#):
>
> It violates their TOS

Hmm, I got curious how it would violate their ToS, but I can't find anything.

I know there are limits to the number of mails you can send over a given timeframe, but these limits are enforced automatically, and don't result in a ban IIRC (though you could miss important alarm info if it happens).

I also don't think it would be considered spam (as long as all recipients agree on getting those mails).

That said, they own the domain, so they can always kick you, even if you're not doing anything wrong according to their rules.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 21, 2018, 12:28pm UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/7 "2018-03-21T12:28:26Z")

</div>

I think you're right, it's not strictly against the TOS, but if they mistake you as spam it will be very difficult to recover your account into a usable state (we've seen this happen).

> Exercise judgment when sending email to a large number of recipients, even if the recipients elected to receive emails from you in the past. When Gmail users mark emails as spam, it increases the likelihood that future messages you send will also be classified as spam by our anti-abuse systems.

---

<div class="post-metadata">

**Author:** ![sambhaji.gawade](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@sambhaji.gawade](https://forum.inductiveautomation.com/u/sambhaji.gawade)\
**Post date:** [September 29, 2025, 6:52am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/8 "2025-09-29T06:52:02Z")

</div>

com.sun.mail.util.MailConnectException: Couldn't connect to host, port: [smtp.gmail.com](http://smtp.gmail.com), 587; timeout 10000  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2209)  
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:740)  
at javax.mail.Service.connect(Service.java:388)  
at javax.mail.Service.connect(Service.java:246)  
at javax.mail.Service.connect(Service.java:195)  
at javax.mail.Transport.send0(Transport.java:254)  
at javax.mail.Transport.send(Transport.java:124)  
**at com.inductiveautomation.ignition.gateway.mail.smtp.AbstractSmtpEmailProfile.sendMailWithRetries(AbstractSmtpEmailProfile.java:281)**  
**at com.inductiveautomation.ignition.gateway.mail.smtp.AbstractSmtpEmailProfile.doSendEmail(AbstractSmtpEmailProfile.java:251)**  
**at com.inductiveautomation.ignition.gateway.mail.smtp.AbstractSmtpEmailProfile.sendEmail(AbstractSmtpEmailProfile.java:72)**  
**at com.inductiveautomation.ignition.gateway.mail.EmailProfileManagerImpl$RunningEmailProfile.sendEmail(EmailProfileManagerImpl.java:455)**  
**at com.inductiveautomation.ignition.gateway.web.pages.config.TestEmailProfilePanel$1.onSubmitInternal(TestEmailProfilePanel.java:61)**  
**at com.inductiveautomation.ignition.gateway.web.components.CsrfPreventingForm.onSubmit(CsrfPreventingForm.java:66)**  
at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form.java:1310)  
at org.apache.wicket.markup.html.form.Form.process(Form.java:967)  
at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form.java:789)  
at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form.java:701)  
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)  
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
at java.base/java.lang.reflect.Method.invoke(Unknown Source)  
at org.apache.wicket.RequestListenerInterface.internalInvoke(RequestListenerInterface.java:258)  
at org.apache.wicket.RequestListenerInterface.invoke(RequestListenerInterface.java:216)  
at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.invokeListener(ListenerInterfaceRequestHandler.java:243)  
at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.respond(ListenerInterfaceRequestHandler.java:236)  
at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor.respond(RequestCycle.java:890)  
at org.apache.wicket.request.RequestHandlerStack.execute(RequestHandlerStack.java:64)  
at org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle.java:261)  
at org.apache.wicket.request.cycle.RequestCycle.processRequest(RequestCycle.java:218)  
at org.apache.wicket.request.cycle.RequestCycle.processRequestAndDetach(RequestCycle.java:289)  
at org.apache.wicket.protocol.http.WicketFilter.processRequestCycle(WicketFilter.java:259)  
at org.apache.wicket.protocol.http.WicketFilter.processRequest(WicketFilter.java:201)  
at org.apache.wicket.protocol.http.WicketFilter.doFilter(WicketFilter.java:282)  
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:210)  
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)  
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131)  
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:598)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)  
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223)  
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1580)  
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)  
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1384)  
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)  
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)  
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1553)  
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)  
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1306)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)  
**at com.inductiveautomation.catapult.handlers.RemoteHostNameLookupHandler.handle(RemoteHostNameLookupHandler.java:121)**  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)  
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:301)  
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:51)  
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:141)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)  
at org.eclipse.jetty.server.Server.handle(Server.java:563)  
at org.eclipse.jetty.server.HttpChannel$RequestDispatchable.dispatch(HttpChannel.java:1598)  
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:753)  
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:501)  
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:287)  
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314)  
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)  
at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)  
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:421)  
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:390)  
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:277)  
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:199)  
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411)  
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:969)  
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1194)  
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1149)  
at java.base/java.lang.Thread.run(Unknown Source)  
Caused by: java.net.SocketTimeoutException: Connect timed out  
at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source)  
at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source)  
at java.base/java.net.SocksSocketImpl.connect(Unknown Source)  
at java.base/java.net.Socket.connect(Unknown Source)  
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:357)  
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:238)  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2175)  
... 72 common frames omitted  
**I am getting above error then how we can the check notification throgh gmail**

---

<div class="post-metadata">

**Author:** ![David\_Stone](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/david_stone/32/79749_2.png) [@David\_Stone](https://forum.inductiveautomation.com/u/David_Stone)\
**Post date:** [September 29, 2025, 6:55am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/9 "2025-09-29T06:55:04Z")

</div>

Looks a lot like your firewall is blocking your internet access. Can you ping [smtp.gmail.com](http://smtp.gmail.com) from the ignition gateway?

---

<div class="post-metadata">

**Author:** ![sambhaji.gawade](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@sambhaji.gawade](https://forum.inductiveautomation.com/u/sambhaji.gawade)\
**Post date:** [September 29, 2025, 6:55am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/10 "2025-09-29T06:55:23Z")

</div>

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/2/224f974e47def9cfef6ce0139042f460ac57a2cb.png) I have done setting above and email notification is not sending, I have observed that

---

<div class="post-metadata">

**Author:** ![sambhaji.gawade](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@sambhaji.gawade](https://forum.inductiveautomation.com/u/sambhaji.gawade)\
**Post date:** [September 29, 2025, 6:56am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/11 "2025-09-29T06:56:52Z")

</div>

how to ping [smtp.gmail.com](http://smtp.gmail.com/) from Ignition gateway?

---

<div class="post-metadata">

**Author:** ![David\_Stone](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/david_stone/32/79749_2.png) [@David\_Stone](https://forum.inductiveautomation.com/u/David_Stone)\
**Post date:** [September 29, 2025, 6:59am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/12 "2025-09-29T06:59:00Z")

</div>

Get onto the server, if it's windows, open up command prompt and type in:  
`ping smtp.gmail.com` and hit `<enter>`

---

<div class="post-metadata">

**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [September 29, 2025, 7:01am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/13 "2025-09-29T07:01:01Z")

</div>

sambhaji, please see [Wiki - how to post code on this forum](https://forum.inductiveautomation.com/t/wiki-how-to-post-code-on-this-forum/77831). It prevents ridiculously long posts.

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**Author:** ![sambhaji.gawade](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@sambhaji.gawade](https://forum.inductiveautomation.com/u/sambhaji.gawade)\
**Post date:** [September 29, 2025, 7:15am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/14 "2025-09-29T07:15:44Z")

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pinging now

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**Author:** ![David\_Stone](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/david_stone/32/79749_2.png) [@David\_Stone](https://forum.inductiveautomation.com/u/David_Stone)\
**Post date:** [September 29, 2025, 7:47am UTC](https://forum.inductiveautomation.com/t/send-mail-via-gmail-smtp/17435/15 "2025-09-29T07:47:55Z")

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