# Sending alarm to a different network

**URL:** <https://forum.inductiveautomation.com/t/sending-alarm-to-a-different-network/8134>\
**Category:** Ignition\
**Created:** [March 10, 2014, 9:21pm UTC](https://forum.inductiveautomation.com/t/sending-alarm-to-a-different-network/8134 "2014-03-10T21:21:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SonicClang](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@SonicClang](https://forum.inductiveautomation.com/u/SonicClang)\
**Post date:** [March 10, 2014, 9:21pm UTC](https://forum.inductiveautomation.com/t/sending-alarm-to-a-different-network/8134/1 "2014-03-10T21:21:16Z")

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Our production network is on a separate domain from our business network. I need to be able to send email notifications to users on the business network. I can’t see how to simply type in a “To” address. Am I looking in the right place? On-Call Roster? Only users set up in Ignition are there. Those users don’t have email.

Help?

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<div class="post-metadata">

**Author:** ![SonicClang](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@SonicClang](https://forum.inductiveautomation.com/u/SonicClang)\
**Post date:** [March 11, 2014, 5:40pm UTC](https://forum.inductiveautomation.com/t/sending-alarm-to-a-different-network/8134/2 "2014-03-11T17:40:52Z")

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I called tech support. Figured out how to enter an email address for an Ignition user.