# Sepasoft MES Equipment Manager is Blank

**URL:** <https://forum.inductiveautomation.com/t/sepasoft-mes-equipment-manager-is-blank/74567>\
**Category:** General Discussion\
**Created:** [June 5, 2023, 1:59pm UTC](https://forum.inductiveautomation.com/t/sepasoft-mes-equipment-manager-is-blank/74567 "2023-06-05T13:59:37Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![coffeyr](https://avatars.discourse-cdn.com/v4/letter/c/9fc348/32.png) [@coffeyr](https://forum.inductiveautomation.com/u/coffeyr)\
**Post date:** [June 5, 2023, 1:59pm UTC](https://forum.inductiveautomation.com/t/sepasoft-mes-equipment-manager-is-blank/74567/1 "2023-06-05T13:59:37Z")

</div>

We have just installed the Production and OEE Downtime modules (v3.81.8) from Sepasoft. We started up our Designer and went to start setting up the Production Model, but the MES Equipment Editor is blank.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/8/583afc80359f0fbff458e2f6e0f148643ac68cac.png)

We have tried restarting our Gateway and reinstalling both of the modules. The modules seem to be Running and there are no error messages related to them in the Gateway Logs.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/b/fb3cb524a01ed5e89d297699084b3c53018911b9.png)

We have set everything up in the MES Modules Settings with valid connections.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/a/0a9b44dda9ccde1016363501b4c8d16194acb06a.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/b/eb508e6a7d993f0b01d8603e44571921d6688b04.png)

Any ideas on what to try next would be greatly appreciated.

---

<div class="post-metadata">

**Author:** ![Ayoub\_Mesbah](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@Ayoub\_Mesbah](https://forum.inductiveautomation.com/u/Ayoub_Mesbah)\
**Post date:** [June 5, 2023, 8:19pm UTC](https://forum.inductiveautomation.com/t/sepasoft-mes-equipment-manager-is-blank/74567/2 "2023-06-05T20:19:23Z")

</div>

I have the same problem, I don't knew the solution

---

<div class="post-metadata">

**Author:** ![justinedwards.jle](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/justinedwards.jle/32/37854_2.png) [@justinedwards.jle](https://forum.inductiveautomation.com/u/justinedwards.jle)\
**Post date:** [June 5, 2023, 8:20pm UTC](https://forum.inductiveautomation.com/t/sepasoft-mes-equipment-manager-is-blank/74567/3 "2023-06-05T20:20:58Z")

</div>

> **[Need Help? Create a Ticket, Email, Call, or Visit us Online | Sepasoft MES...](https://www.sepasoft.com/support/)**
>
> Our support team is available to help you in whichever way you prefer. Contact us by opening a ticket, email, call us toll-free, or view our online tools!