# Server reverts to Trial Mode nightly around midnight

**URL:** <https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [May 5, 2023, 2:58pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328 "2023-05-05T14:58:26Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 2:58pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/1 "2023-05-05T14:58:27Z")

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We are on 8.1.19, about a week ago ignition services would stop around midnight. Rebooting ignition fixed the issue, but it happens nightly. Last night I wasn't woken out of a sleep and monitored what was going on. The web portal said it was in trial mode. So I tried to activate the license again and it said there was no internet detected. I was logged in through ssh so obviously that's not right. Any thoughts?Thx, Jake

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [May 5, 2023, 4:12pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/2 "2023-05-05T16:12:35Z")

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Is this a leased license?

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**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 4:33pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/3 "2023-05-05T16:33:56Z")

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Absolutely:).

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [May 5, 2023, 4:38pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/4 "2023-05-05T16:38:29Z")

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Leased licenses check in on a schedule, every few hours IIRC. What's killing your internet that is interrupting that?

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**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 4:38pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/5 "2023-05-05T16:38:48Z")

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Wait, leased license? We are fully licensed.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 5, 2023, 4:40pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/6 "2023-05-05T16:40:29Z")

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Get in touch with support so they can look at your license and your logs.

If you're coming unlicensed it's either because the hardware is changing in a manner that causes the system ID to change, or the leased license checkin is failing.

If your license key is 8 digits it's a leased license. If it's 6 digits it's a normal license.

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**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 4:41pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/7 "2023-05-05T16:41:23Z")

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There's no connectivity issues, I can login to the server no problem. I'm not sure if the connectivity on the server has some thread that's not able to run enough. The server is overloaded and we are working toward a scaleout, but the late night calls are suckin' big. I did have a script that looked at the website to determine a reboot, but I need to do something to detect it being on trial. Perhaps wget instead of curl and looking for trial in the file will work.

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**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 4:42pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/8 "2023-05-05T16:42:03Z")

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It's 6 digit, I'll put in a ticket. Thanks all.

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<div class="post-metadata">

**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 5:13pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/9 "2023-05-05T17:13:01Z")

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I don't see a way to put a ticket in on the site, am I missing something?

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**Author:** ![Matthew.gaitan](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@Matthew.gaitan](https://forum.inductiveautomation.com/u/Matthew.gaitan)\
**Post date:** [May 5, 2023, 5:20pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/10 "2023-05-05T17:20:33Z")

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Here's a link to the support site:  
[https://support.inductiveautomation.com/hc/en-us](https://support.inductiveautomation.com/hc/en-us)

You can create a new ticket there

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<div class="post-metadata">

**Author:** ![codersmurf](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@codersmurf](https://forum.inductiveautomation.com/u/codersmurf)\
**Post date:** [May 5, 2023, 5:20pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/11 "2023-05-05T17:20:58Z")

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Awesome, thanks again to all of you.

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**Author:** ![jdrichards](https://avatars.discourse-cdn.com/v4/letter/j/839c29/32.png) [@jdrichards](https://forum.inductiveautomation.com/u/jdrichards)\
**Post date:** [August 9, 2025, 8:38pm UTC](https://forum.inductiveautomation.com/t/server-reverts-to-trial-mode-nightly-around-midnight/73328/12 "2025-08-09T20:38:16Z")

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Hello…Is there a fix for this? Mine has been resetting since Sunday/Monday and I did get tech support. Still no resolve. I also noticed that the available hard drive space goes to 0 from 38GB free.
