# Severe error message

**URL:** <https://forum.inductiveautomation.com/t/severe-error-message/29830>\
**Category:** Ignition Early Access\
**Created:** [November 10, 2019, 11:05pm UTC](https://forum.inductiveautomation.com/t/severe-error-message/29830 "2019-11-10T23:05:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![weertske](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weertske/32/3353_2.png) [@weertske](https://forum.inductiveautomation.com/u/weertske)\
**Post date:** [November 10, 2019, 11:05pm UTC](https://forum.inductiveautomation.com/t/severe-error-message/29830/1 "2019-11-10T23:05:34Z")

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Thought I better report this error:

03:00:57 SEVERE: [1110/150057.972189:ERROR:sandbox\_linux.cc(379)] InitializeSandbox() called with multiple threads in process gpu-process.

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**Author:** ![anjoroge](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/anjoroge/32/6698_2.png) [@anjoroge](https://forum.inductiveautomation.com/u/anjoroge)\
**Post date:** [November 12, 2019, 11:05pm UTC](https://forum.inductiveautomation.com/t/severe-error-message/29830/2 "2019-11-12T23:05:36Z")

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Hi Weertske

Thanks for reporting the issue you are seeing.However, the info you provided isn’t sufficient in understanding what happened to result in the error. Could you provide us with more information  
such as : -

1. Ignition version you are seeing the issue on.
2. Linux version you are using.
3. Some reproduction steps on how you came about the issue
4. a gateway backup that allows us to easily reproduce the issue.
5. Entire stack trace with error

Thanks,  
Anthony