# Sierra Airlink RV 50

**URL:** <https://forum.inductiveautomation.com/t/sierra-airlink-rv-50/18061>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [May 16, 2018, 1:16pm UTC](https://forum.inductiveautomation.com/t/sierra-airlink-rv-50/18061 "2018-05-16T13:16:10Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jasonkitoko](https://avatars.discourse-cdn.com/v4/letter/j/51bf81/32.png) [@jasonkitoko](https://forum.inductiveautomation.com/u/jasonkitoko)\
**Post date:** [May 16, 2018, 1:16pm UTC](https://forum.inductiveautomation.com/t/sierra-airlink-rv-50/18061/1 "2018-05-16T13:16:11Z")

</div>

Hello,  
I am looking for help with troubleshooting my connection between ignition and a Sierra Airlink RV50.

I followed these steps to set up the RV50  
[https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/123/0/sierra-wireless-airlink-rv50-setup-guide](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/123/0/sierra-wireless-airlink-rv50-setup-guide) ,  
and these steps to set up the ignition gateway  
[https://docs.inductiveautomation.com/display/DOC79/SMS+Notification+Profile](https://docs.inductiveautomation.com/display/DOC79/SMS+Notification+Profile).

When I test the SMS notification by going to the Pipeline/Notification Test Page and Submitting a Query I get warnings and errors in the logs and no text is never sent. The logger gives me these warning and error:

```auto
SmsNotificationProfile
15May2018 14:28:14
[name=SMS] Error sending notification to "##########".

java.io.IOException: java.util.concurrent.TimeoutException

at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:115)

at com.inductiveautomation.ignition.alarming.notification.sms.profile.SmsNotificationProfile$2.run(SmsNotificationProfile.java:223)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at java.lang.Thread.run(Thread.java:748)

Caused by: java.util.concurrent.TimeoutException: null

at java.util.concurrent.CompletableFuture.timedGet(CompletableFuture.java:1771)

at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1915)

at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:108)

... 8 common frames omitted

```

```auto
AirlinkUdpConnection
15May2018 14:28:14
[host=###.###.###.##] Error sending SMS.

java.util.concurrent.TimeoutException: null

at java.util.concurrent.CompletableFuture.timedGet(CompletableFuture.java:1771)

at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1915)

at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:108)

at com.inductiveautomation.ignition.alarming.notification.sms.profile.SmsNotificationProfile$2.run(SmsNotificationProfile.java:223)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at java.lang.Thread.run(Thread.java:748)
AirlinkUdpConnection

```

I am wondering if I could get any insight on what the warning and error message is saying and any possible solution.

Thanks

---

<div class="post-metadata">

**Author:** ![vadim.tsyganko](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vadim.tsyganko](https://forum.inductiveautomation.com/u/vadim.tsyganko)\
**Post date:** [October 7, 2020, 6:15pm UTC](https://forum.inductiveautomation.com/t/sierra-airlink-rv-50/18061/2 "2020-10-07T18:15:40Z")

</div>

I have the same issue now. What was the solution?  
Thanks,  
Vadim

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<div class="post-metadata">

**Author:** ![scott.ashby](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@scott.ashby](https://forum.inductiveautomation.com/u/scott.ashby)\
**Post date:** [August 1, 2022, 9:36pm UTC](https://forum.inductiveautomation.com/t/sierra-airlink-rv-50/18061/3 "2022-08-01T21:36:39Z")

</div>

In the Sierra Airlink webpage, go to services → SMS and enter the local host IP and the local host port.

 ![Capture](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/d/5dbd5c507d2506600fe59583e85e6b0893482c97.png)

Also, make sure that you have the country code in your Ignition contact SMS number.