# Sign in "Insufficient privileges to view this page"

**URL:** <https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186>\
**Category:** Ignition Early Access\
**Created:** [May 21, 2019, 9:10am UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186 "2019-05-21T09:10:56Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![eduardo.ojalvo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/eduardo.ojalvo/32/14356_2.png) [@eduardo.ojalvo](https://forum.inductiveautomation.com/u/eduardo.ojalvo)\
**Post date:** [May 21, 2019, 9:10am UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186/1 "2019-05-21T09:10:56Z")

</div>

Hello everybody.

I have just realized that when access to my gateway (ignition 8.0.1) and sign in my user, the login succeed but a message appears like this “Insufficient privileges to view this page” .  
I´ve triyed with several web explorers (Chrome and Edge) and always the same message appears.  
Only when my user is assigned to all roles the message dissapear but if i only have the Administrator role the message appears again.

Any idea?

Thank you very much.

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [May 21, 2019, 12:27pm UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186/2 "2019-05-21T12:27:51Z")

</div>

Check required roles in the Gateway settings.

 ![2019-05-21_8-26-56](https://us1.discourse-cdn.com/inductiveautomation/original/2X/e/e7263730591516fb5f6af3d848564f55c83f217e.png)

---

<div class="post-metadata">

**Author:** ![gema.corbi](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gema.corbi](https://forum.inductiveautomation.com/u/gema.corbi)\
**Post date:** [November 23, 2020, 3:52pm UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186/3 "2020-11-23T15:52:33Z")

</div>

Hi!  
But if I can’t acces at that page how I can change the privileges?  
I’m trying to acces my Gateway Webpage and say that I don’t have enough privileges.

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [November 23, 2020, 4:06pm UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186/4 "2020-11-23T16:06:18Z")

</div>

[https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd#GatewayCommand-lineUtility-gwcmd-GatewayPasswordReset](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd#GatewayCommand-lineUtility-gwcmd-GatewayPasswordReset)

---

<div class="post-metadata">

**Author:** ![gema.corbi](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gema.corbi](https://forum.inductiveautomation.com/u/gema.corbi)\
**Post date:** [November 23, 2020, 4:27pm UTC](https://forum.inductiveautomation.com/t/sign-in-insufficient-privileges-to-view-this-page/25186/5 "2020-11-23T16:27:43Z")

</div>

Thank you so much!! This solution works perfectly.