# Single user needs multiple phone numbers

**URL:** <https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072>\
**Category:** Ignition\
**Created:** [May 29, 2015, 2:05am UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072 "2015-05-29T02:05:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![steven\_hargraves](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@steven\_hargraves](https://forum.inductiveautomation.com/u/steven_hargraves)\
**Post date:** [May 29, 2015, 2:05am UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/1 "2015-05-29T02:05:41Z")

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I have a number of users needing to be informed via SMS of an emergency alarm. Can I create a single user (called Site Emergency) and have numerous phone nos. configured for that user ? Thx

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**Author:** ![Chris\_Taylor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/chris_taylor/32/3315_2.png) [@Chris\_Taylor](https://forum.inductiveautomation.com/u/Chris_Taylor)\
**Post date:** [June 1, 2015, 1:33pm UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/2 "2015-06-01T13:33:10Z")

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Stephen

What you’re describing works for me,

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**Author:** ![steven\_hargraves](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@steven\_hargraves](https://forum.inductiveautomation.com/u/steven_hargraves)\
**Post date:** [June 2, 2015, 8:04am UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/3 "2015-06-02T08:04:14Z")

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Hello Chris  
How have you configured this ?

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**Author:** ![Chris\_Taylor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/chris_taylor/32/3315_2.png) [@Chris\_Taylor](https://forum.inductiveautomation.com/u/Chris_Taylor)\
**Post date:** [June 2, 2015, 11:28am UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/4 "2015-06-02T11:28:44Z")

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Steven

Isn’t in the manual? 😆

I assume you have a working SMS alarm notification profile, a roster, and an alarm pipeline that connected the two on an alarm. OK good.

in you user management page or on the gateway, under “contact info” for a user just add multiple SMS contact info.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/5/52332e3e951cdaf85595660007d5c4e1a348a527.png)

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [June 2, 2015, 2:20pm UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/5 "2015-06-02T14:20:40Z")

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Out of curiosity, Steven, why are you trying to add all these phone numbers to a single user rather than making a roster for Site Emergency? Seems like the roster would be easier to maintain as users are added and removed.

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**Author:** ![steven\_hargraves](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@steven\_hargraves](https://forum.inductiveautomation.com/u/steven_hargraves)\
**Post date:** [June 3, 2015, 7:31am UTC](https://forum.inductiveautomation.com/t/single-user-needs-multiple-phone-numbers/10072/6 "2015-06-03T07:31:04Z")

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Thx for that Chris.