# SMTP configuration of Office 365 account

**URL:** <https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939>\
**Category:** Ignition\
**Created:** [December 9, 2021, 1:17pm UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939 "2021-12-09T13:17:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chaoliang](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@chaoliang](https://forum.inductiveautomation.com/u/chaoliang)\
**Post date:** [December 9, 2021, 1:17pm UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939/1 "2021-12-09T13:17:49Z")

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I want to change smtp configuration from gmail to office365, but after entering the information, the test result showed:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/9/79956471272e555dd63499487b7e94bd9911c054.png)  
Here’s my configuration. It following the instruction from MS.

> **[How to set up a multifunction device or application to send email using...](https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365)**
>
> Learn how to set up printers, scanners, LOB applications to send email using Microsoft 365 or Office 365.

[https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353](https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353)

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/4/7449dc4756311bd3f15c10e45083e9ffe2c69d9b.png)

Did I configure it wrongly or does office365 support SMTP?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [December 9, 2021, 3:10pm UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939/2 "2021-12-09T15:10:55Z")

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Did you see the instructions in purple explaining that Office365 doesn’t support it by default? You have to enable it separately.

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<div class="post-metadata">

**Author:** ![chaoliang](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@chaoliang](https://forum.inductiveautomation.com/u/chaoliang)\
**Post date:** [December 9, 2021, 11:35pm UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939/3 "2021-12-09T23:35:36Z")

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Thank you for pointing it out.  
Just went through the instruction. I am using cooperate Email, there’s no way the IT team will disable the cooperate AUTH just for this ignition function.  
I might just ask IT to create gmail/hotmail account for it.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/f/5fefa5ad8ae335ba937b04c1aaf3c16d9b337368.png)

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**Author:** ![ryanjmclaughlin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryanjmclaughlin/32/4318_2.png) [@ryanjmclaughlin](https://forum.inductiveautomation.com/u/ryanjmclaughlin)\
**Post date:** [December 10, 2021, 1:50am UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939/4 "2021-12-10T01:50:36Z")

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There is 0 reason to disable auth, you should not do this.

All our Ignition GWs use [smtp.office365.com](http://smtp.office365.com) for sending hundreds of emails a day. Just have your IT setup an account for Ignition to use. Additionally, you will have the benefit of the emails coming from a central “trusted” account that wont get flagged as spam/phish. I also log into the account as you’ll be able to see all the sent emails from that account.

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [December 10, 2021, 2:04am UTC](https://forum.inductiveautomation.com/t/smtp-configuration-of-office-365-account/53939/5 "2021-12-10T02:04:37Z")

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You misunderstood. The instructions do not say to disable SMTP AUTH. They say you need to disable **OAuth**. Something else entirely.