# Some Remotely Provided Tags Missing **URL:** \ **Category:** Ignition\ **Created:** [December 4, 2019, 4:11am UTC](https://forum.inductiveautomation.com/t/some-remotely-provided-tags-missing/30425 "2019-12-04T04:11:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![amirsalar.arya.kia](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@amirsalar.arya.kia](https://forum.inductiveautomation.com/u/amirsalar.arya.kia)\ **Post date:** [December 4, 2019, 4:11am UTC](https://forum.inductiveautomation.com/t/some-remotely-provided-tags-missing/30425/1 "2019-12-04T04:11:53Z")
Hi, I have a few problems with some remotely provided tags. First issue is that some and only some tags don’t poll until I actually look at them in the tag browser. So on a component they don’t update or just says Uncertain\_initialValue. But sometimes those tags saying Uncertain\_initialValue will go away if I double click on them. Also I can’t edit or add any tags despite having my Tag Access settings in Service Security say ReadWriteEdit. Out of all that my biggest issue is not seeing some tags at all as shown below comparing the source to the one polled remotely! Note the status folder: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/7/75a73ef5f239afba94c500ddcee42b1f3d885068.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/2ec06ba6275b770a856c828d7a1adcd40279a38b.png) Any help is much appreciated. Thanks in advance, Amir EDIT 1: I’m using the latest Ignition 8.0.6 version ---
**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\ **Post date:** [December 4, 2019, 6:30am UTC](https://forum.inductiveautomation.com/t/some-remotely-provided-tags-missing/30425/2 "2019-12-04T06:30:59Z")
It looks like you're using a 7.x.x version as well as version 8.0.6. > [@amirsalar.arya.kia](#): > > First issue is that some and only some tags don’t poll until I actually look at them in the tag browser. So on a component they don’t update or just says Uncertain\_initialValue. I'm sorry I don't have much help to offer on this, but it sounds somewhat like the issue I noted here: > [@BUG: Vision 7.9 fails to load 8.0 remote tags until 2nd Vision client opened](http://forum.inductiveautomation.com/t/bug-vision-7-9-fails-to-load-8-0-remote-tags-until-2nd-vision-client-opened/29016): > > We have a Vision project on a v7.9.9 server accessing tags from a 8.0.4 server via a remote tag provider. When we open the page accessing these remote tags in Designer, they all display as expected. When we open it in a Vision Client on the same computer as the Designer (or another computer), all of these tags have an unknown quality overlay like this: [image] If we leave the first client showing quality overlays as above open and then open a second client on the same computer and open this pa… This issue will _likely_ go away when we have both servers on version 8, though we haven't had a chance to confirm that. I have not see the issue where some tags don't show at all. ---
**Author:** ![amirsalar.arya.kia](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@amirsalar.arya.kia](https://forum.inductiveautomation.com/u/amirsalar.arya.kia)\ **Post date:** [December 4, 2019, 9:28pm UTC](https://forum.inductiveautomation.com/t/some-remotely-provided-tags-missing/30425/3 "2019-12-04T21:28:47Z")
Thank you for your response, Initially I thought that might have been the case also but I found it odd that I could see some tags but not the others. And some of those not until I clicked on them in the Tag Browser. It is unfortunate, because I am working on a newer version of our current 7.9.11 implementation so it is not possible for me to directly update that version currently and very time consuming to add all devices and databases individually. Was hoping for an easy fix! 😅 Interesting thing to note is with the tags that I can’t see (Like the one aforementioned in the original post), I can still use it if I address it via Expression functions or Scripting! Just not via the tag browser which I found very odd! Thanks,