# Some users not receiving Voice Calls

**URL:** <https://forum.inductiveautomation.com/t/some-users-not-receiving-voice-calls/58444>\
**Category:** Ignition\
**Created:** [April 14, 2022, 1:21am UTC](https://forum.inductiveautomation.com/t/some-users-not-receiving-voice-calls/58444 "2022-04-14T01:21:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![G\_S\_I](https://avatars.discourse-cdn.com/v4/letter/g/7cd45c/32.png) [@G\_S\_I](https://forum.inductiveautomation.com/u/G_S_I)\
**Post date:** [April 14, 2022, 1:21am UTC](https://forum.inductiveautomation.com/t/some-users-not-receiving-voice-calls/58444/1 "2022-04-14T01:21:44Z")

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I am running into an issue of some users not receiving voice calls but other users do receive them. Has anyone had this issue? Even when they are in the same On-call roster, only some users receive the calls.

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**Author:** ![plo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/plo/32/33875_2.png) [@plo](https://forum.inductiveautomation.com/u/plo)\
**Post date:** [April 18, 2022, 11:32pm UTC](https://forum.inductiveautomation.com/t/some-users-not-receiving-voice-calls/58444/2 "2022-04-18T23:32:42Z")

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Hello,

Have you tried testing with having one of the issue user alone in a roster? Will it call out to them then?

Is there any commonality between all of the issue users? Same phone carriers (Verizon, AT&T, etc)?