# Splitter Tag Provider disabled

**URL:** <https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010>\
**Category:** Ignition\
**Created:** [March 27, 2024, 11:16pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010 "2024-03-27T23:16:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Yousef\_Ali](https://avatars.discourse-cdn.com/v4/letter/y/87869e/32.png) [@Yousef\_Ali](https://forum.inductiveautomation.com/u/Yousef_Ali)\
**Post date:** [March 27, 2024, 11:16pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/1 "2024-03-27T23:16:02Z")

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I created Splitter Tag provider connected to two DB providers which is running . But it's showing disabled . i noticed no error in the log . What's the possible causes for that to track . Any advice.  
i am using version 8.1.35  
Thanks

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**Author:** ![Hayden\_Watson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/hayden_watson/32/48792_2.png) [@Hayden\_Watson](https://forum.inductiveautomation.com/u/Hayden_Watson)\
**Post date:** [March 28, 2024, 7:43am UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/2 "2024-03-28T07:43:11Z")

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Is it enabled?

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**Author:** ![Yousef\_Ali](https://avatars.discourse-cdn.com/v4/letter/y/87869e/32.png) [@Yousef\_Ali](https://forum.inductiveautomation.com/u/Yousef_Ali)\
**Post date:** [March 28, 2024, 1:31pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/3 "2024-03-28T13:31:53Z")

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Yes, it's enabled

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**Author:** ![Chris\_Nathan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/chris_nathan/32/45712_2.png) [@Chris\_Nathan](https://forum.inductiveautomation.com/u/Chris_Nathan)\
**Post date:** [March 28, 2024, 2:53pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/4 "2024-03-28T14:53:27Z")

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Screenshots of the Database connections screen and Tag History Providers screen would probably be helpful.

In the Designer tag browser do you see 2 options for `Storage Providers` in the dropdown menu under History?

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/f/6fe139a22b536b1d6bf024bf5059eb6d886009e3.png)

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**Author:** ![Yousef\_Ali](https://avatars.discourse-cdn.com/v4/letter/y/87869e/32.png) [@Yousef\_Ali](https://forum.inductiveautomation.com/u/Yousef_Ali)\
**Post date:** [March 28, 2024, 3:15pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/5 "2024-03-28T15:15:31Z")

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Three Provider aviablble and working fine as stand alone .

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/c/6c43f3de22555ac8aacf52451d568fc7a15b2fed.png)

When combine any of two of them as splitter , Splitter Provide shwoing Disable .

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/4/f43e03c873f79752ebda2141c0cbf120aa6d6a2c.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/7/37d164b5bfa59b666988eab6acdcf45c43e598e0.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/3/13bd5045276cad5306e5083dfec238c9c0b3cc40.png)

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<div class="post-metadata">

**Author:** ![Yousef\_Ali](https://avatars.discourse-cdn.com/v4/letter/y/87869e/32.png) [@Yousef\_Ali](https://forum.inductiveautomation.com/u/Yousef_Ali)\
**Post date:** [April 2, 2024, 7:22am UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/6 "2024-04-02T07:22:08Z")

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@Chris_Nathan any guidance and steps to check it !

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 2, 2024, 10:42am UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/7 "2024-04-02T10:42:01Z")

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It looks like your "DB" connection has spaces in its names. That would be bad.

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<div class="post-metadata">

**Author:** ![Chris\_Nathan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/chris_nathan/32/45712_2.png) [@Chris\_Nathan](https://forum.inductiveautomation.com/u/Chris_Nathan)\
**Post date:** [April 3, 2024, 3:26pm UTC](https://forum.inductiveautomation.com/t/splitter-tag-provider-disabled/88010/8 "2024-04-03T15:26:26Z")

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Sorry for the delay. I took a bit of time to try and replicate and was unable to do so on 8.1.35. Notable however, is that I did not replicate using the AWS Postgres instance as you did.

I did:

- Ignition 8.1.35
- MySQL 8.0: db1
- MySQL 8.0: db2
- Tag History Splitter: splitter1

I did not have any issues doing so. At this point, I would recommend getting in touch with our support team. They would be happy to help you troubleshoot, as I suspect there is something nuanced going on with the Datasource History providers that you are using.

Also, related to @pturmel 's recommendation, I assume you have modified the screenshots to hide the DB connection name as I was unable to add any spaces in a database connection name, so thankfully while his concern is valid, I don't think that is possible.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/8/08c98a739f0bd96b24a70ab0d168c0ab4d91dae5.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/6/e63862ec07022cbb7ed95dae898bed3a78f2662f.png)
