# Store and Foward entries not being removed from gateway webUI

**URL:** <https://forum.inductiveautomation.com/t/store-and-foward-entries-not-being-removed-from-gateway-webui/15515>\
**Category:** Ignition\
**Created:** [September 29, 2017, 7:38pm UTC](https://forum.inductiveautomation.com/t/store-and-foward-entries-not-being-removed-from-gateway-webui/15515 "2017-09-29T19:38:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kcabatic](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kcabatic](https://forum.inductiveautomation.com/u/kcabatic)\
**Post date:** [September 29, 2017, 7:38pm UTC](https://forum.inductiveautomation.com/t/store-and-foward-entries-not-being-removed-from-gateway-webui/15515/1 "2017-09-29T19:38:33Z")

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Hi,

Has anyone tried removing existing store and forward entry from the gateway? We have a development gateway and there are a couple of S&F entries we are trying to get rid of. However, after deleting the database source the S&F remains in the gateway configuration as seen in attached image.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/87e505a2a7dc52cc2f220c96fdf15677b0e84096.png)

I have deleted the cache located in Ignition directory but the entries still remain. Is there something else I need to delete?

Thanks,

Ken

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**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\
**Post date:** [May 2, 2018, 5:40pm UTC](https://forum.inductiveautomation.com/t/store-and-foward-entries-not-being-removed-from-gateway-webui/15515/2 "2018-05-02T17:40:11Z")

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Sometimes these can get orphaned. You can delete them manually with SQL queries in:  
[http://servername:8088/main/web/status/sys.internaldb](http://servername:8088/main/web/status/sys.internaldb)  
Be aware this is dangerous; you may want to contact support for details/assistance.  
Also note deleting them here will remove them from config page, but they’ll still show on status page until you restart the gateway.

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**Author:** ![ashkan.pashaie](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@ashkan.pashaie](https://forum.inductiveautomation.com/u/ashkan.pashaie)\
**Post date:** [January 30, 2019, 9:49pm UTC](https://forum.inductiveautomation.com/t/store-and-foward-entries-not-being-removed-from-gateway-webui/15515/3 "2019-01-30T21:49:22Z")

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Try adding the database with the exact same name, best is to have a real database so status goes valid after adding. Then delete the database again, store and forward will get removed too. It worked for me.