# Support Holiday Schedule? **URL:** \ **Category:** General Discussion\ **Created:** [November 19, 2018, 7:14pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951 "2018-11-19T19:14:20Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![brian.mills](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/brian.mills/32/6348_2.png) [@brian.mills](https://forum.inductiveautomation.com/u/brian.mills)\ **Post date:** [November 19, 2018, 7:14pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/1 "2018-11-19T19:14:20Z")
Where Inductive Automation is based in the United States, what will be the holiday schedule for this weekend (Thanksgiving), and upcoming for Christmas? ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [November 19, 2018, 7:50pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/2 "2018-11-19T19:50:22Z")
They are based out of Folsom, CA as for as their Holiday schedule they are usually pretty good informing the users, I personally am not aware but I’m pretty sure someone has the answer. ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [November 19, 2018, 7:56pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/3 "2018-11-19T19:56:53Z")
Unless you already knew that and just wanting to know the actual holiday schedule not location then in that case, oops… 😁 ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [November 19, 2018, 8:57pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/4 "2018-11-19T20:57:07Z")
Ok I couldn’t wait so I called them, I was told the actual holiday days(Thanksgiving/Christmas/New Year) they will have support, it might be limited but someone will always be on call. all the other days they will have normal support. ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [November 20, 2018, 4:24pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/5 "2018-11-20T16:24:03Z")
_Just in case_ you’re inquiring because you’d like to know about 8.0 Beta assistance during the holidays, @brian.mills, our Support Services division will not be providing Beta assistance; questions about the Beta will only be promptly answered on days which are not holidays. ---
**Author:** ![brian.mills](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/brian.mills/32/6348_2.png) [@brian.mills](https://forum.inductiveautomation.com/u/brian.mills)\ **Post date:** [November 20, 2018, 5:17pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/6 "2018-11-20T17:17:24Z")
Yes, thank you.That was the point of this post… and why I started it in the 8.0 beta forum… ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [November 20, 2018, 5:26pm UTC](https://forum.inductiveautomation.com/t/support-holiday-schedule/20951/7 "2018-11-20T17:26:28Z")
Summary: Our offices are closed this Thursday and Friday, support department included. There will be someone on call at all times but it will fall under emergency support like any other holiday or after hours call. Support for Ignition 8 beta is via the forum only, and the forum is _not_ an official support channel. All members are participating voluntarily, whether they an IA employee or not.