# Sync warning: Unable to send updates to client **URL:** \ **Category:** Ignition\ **Tags:** ignition80, perspective\ **Created:** [December 27, 2021, 5:14pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461 "2021-12-27T17:14:02Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![nathan1](https://avatars.discourse-cdn.com/v4/letter/n/8baadc/32.png) [@nathan1](https://forum.inductiveautomation.com/u/nathan1)\ **Post date:** [December 27, 2021, 5:14pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/1 "2021-12-27T17:14:02Z")
Hello. We are receiving this warning every second in the logs and was curious if there is a way to stop it. It doesn't seem to be affecting anything but makes it difficult to read incoming messages. We are running 8.1.12 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/5/155707685d202929a3475f1738bddb932d5bc89d.png) ---
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [January 10, 2022, 8:43pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/2 "2022-01-10T20:43:29Z")
Bumping this - I am having the same issue I have pages of this warning - ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/2/82c03ef471e1fc68d993e80998328028bce7d995.png) ---
**Author:** ![nathan1](https://avatars.discourse-cdn.com/v4/letter/n/8baadc/32.png) [@nathan1](https://forum.inductiveautomation.com/u/nathan1)\ **Post date:** [January 11, 2022, 1:54pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/3 "2022-01-11T13:54:28Z")
Based on the error it looks like the server is trying to send updates to a client that is no longer connected. Restarting the gateway fixes the issue but that’s not an option the customer right now. More of an annoyance than a functional problem but it does make watching the logs difficult without filtering. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [January 11, 2022, 1:59pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/4 "2022-01-11T13:59:10Z")
Until a more permanent fix is available, you can always just turn off that logger. ---
**Author:** ![dkylep](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@dkylep](https://forum.inductiveautomation.com/u/dkylep)\ **Post date:** [March 30, 2022, 7:53pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/5 "2022-03-30T19:53:25Z")
Experiencing the same issue! I did turn off the ‘sync’ (perspective.ClientSession.Sync) logger as suggested by pturmel which is helpful but I don’t want to restart the gateway at this time. Just wanted to share, because this seems like a bug that should be looked into. Maybe after awhile the gateway should recognize the client isn’t available. ---
**Author:** ![tyler.bennett](https://avatars.discourse-cdn.com/v4/letter/t/f04885/32.png) [@tyler.bennett](https://forum.inductiveautomation.com/u/tyler.bennett)\ **Post date:** [July 4, 2022, 8:21pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/6 "2022-07-04T20:21:06Z")
Same issue, Ignition 8.1.17, July 2022. Is there a known way to clear this issue without restarting the gateway? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/9/993fd4aa3e0dbff83a047e4db3a92a3c834e888d.png) Managed to block the log spam by setting the “perspective.ClientSession.Sync” logger to “OFF”. ---
**Author:** ![catherine.fowler](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@catherine.fowler](https://forum.inductiveautomation.com/u/catherine.fowler)\ **Post date:** [October 26, 2022, 5:20pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/7 "2022-10-26T17:20:32Z")
To add my voice to the chorus, same issue, Ignition 8.1.14, October 2022. Same temporary fix as above. Any news on a more permanent solution, and one that ideally doesn't involve restarting the gateway? ---
**Author:** ![Sabari](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@Sabari](https://forum.inductiveautomation.com/u/Sabari)\ **Post date:** [November 27, 2022, 2:55pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/8 "2022-11-27T14:55:07Z")
I tried this one. But this type of "sync" log is continuously logged in gateway. FYI, I attached the logs snap ![MicrosoftTeams-image (8)](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/9/596117009ba6fa44eabc4e9983ada8f924612e5f.png) ---
**Author:** ![justin.huggins](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@justin.huggins](https://forum.inductiveautomation.com/u/justin.huggins)\ **Post date:** [January 16, 2023, 8:18pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/9 "2023-01-16T20:18:54Z")
Any resolution to this? I am running 8.1.22 and just saw this for the first time after having upgraded to 8.1.22 about a month ago. ---
**Author:** ![arun1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/arun1/32/79753_2.png) [@arun1](https://forum.inductiveautomation.com/u/arun1)\ **Post date:** [February 10, 2023, 4:05am UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/10 "2023-02-10T04:05:36Z")
Same issue, would be great if Inductive Automation could give a resolution for this one! Using 8.1.20 ---
**Author:** ![arun1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/arun1/32/79753_2.png) [@arun1](https://forum.inductiveautomation.com/u/arun1)\ **Post date:** [February 10, 2023, 4:18am UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/11 "2023-02-10T04:18:33Z")
I did notice that hovering over the magnifying lens shows this message which points to an issue with a particular Perspective screen. Each line is about a different screen though!! No idea what that "@C$0:65" in the end means!?!? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/f/5f42c9ebb8181b9477f8b02579bc2366dea86472.png) ---
**Author:** ![devty](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@devty](https://forum.inductiveautomation.com/u/devty)\ **Post date:** [May 8, 2024, 6:34pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/12 "2024-05-08T18:34:00Z")
Thanks for this idea. Where would one go to try turning logger off? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 8, 2024, 6:35pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/13 "2024-05-08T18:35:09Z")
Use the gear icon on the gateway's logs page. ---
**Author:** ![devty](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@devty](https://forum.inductiveautomation.com/u/devty)\ **Post date:** [May 8, 2024, 6:35pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/14 "2024-05-08T18:35:30Z")
![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/7/e70f26679c93b107372066b5da778ef17a831fdc.png) gotcha ---
**Author:** ![devty](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@devty](https://forum.inductiveautomation.com/u/devty)\ **Post date:** [May 8, 2024, 6:37pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/15 "2024-05-08T18:37:12Z")
once we change log level / turn off does that require a gateway service reset? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 8, 2024, 7:02pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/16 "2024-05-08T19:02:20Z")
No. Actually, restarting the gateway loses that change. ---
**Author:** ![devty](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@devty](https://forum.inductiveautomation.com/u/devty)\ **Post date:** [May 10, 2024, 1:10am UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/17 "2024-05-10T01:10:43Z")
thats odd, when i turn the log level to error or off it wont stop logging the warnings. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 10, 2024, 11:19am UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/18 "2024-05-10T11:19:52Z")
> [@devty](#): > > log level to error or off For that specific logger? Each logger has its own level. ---
**Author:** ![devty](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@devty](https://forum.inductiveautomation.com/u/devty)\ **Post date:** [May 10, 2024, 4:39pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/19 "2024-05-10T16:39:54Z")
this is my log level ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/8/186dc2f175570b19ac8bc009c7697070d95514ce.png) but the logger still produces output ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/d/2d33fefcd5690d5bf16d5f6aa92b0be8695bad3e.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 10, 2024, 10:22pm UTC](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461/20 "2024-05-10T22:22:31Z")
~~Huh. Might be a bug. You should open a support ticket.~~ Whoops! What @avaughn says below. [Next page](https://forum.inductiveautomation.com/t/sync-warning-unable-to-send-updates-to-client/54461.md?page=2)