# system.print.getDefaultPrinterName() returns null

**URL:** <https://forum.inductiveautomation.com/t/system-print-getdefaultprintername-returns-null/83803>\
**Category:** Ignition\
**Created:** [January 4, 2024, 5:34pm UTC](https://forum.inductiveautomation.com/t/system-print-getdefaultprintername-returns-null/83803 "2024-01-04T17:34:46Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [January 4, 2024, 6:37pm UTC](https://forum.inductiveautomation.com/t/system-print-getdefaultprintername-returns-null/83803/9 "2024-01-04T18:37:08Z")

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Just want to confirm, but when you RDP into the machine to check the default printer, are you using the exact same account as the Ignition service? Default printers are on a per-user basis I believe, so if one hasn't been set up for the user yet, it may not have one or is set to the PDF printer which is probably going nowhere.

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