# System tags missing in 7.8.1 **URL:** \ **Category:** Ignition\ **Created:** [January 22, 2016, 9:24pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102 "2016-01-22T21:24:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![lemeur17](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@lemeur17](https://forum.inductiveautomation.com/u/lemeur17)\ **Post date:** [January 22, 2016, 9:24pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/1 "2016-01-22T21:24:55Z")
Hi after upgrading from 7.8.0. to 7.8.1. Alarming system tags and Alarming folder are missing the in the gateway. previously I was using this tags in a script. Do you have any Idea ? Regards ---
**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\ **Post date:** [January 22, 2016, 10:11pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/2 "2016-01-22T22:11:07Z")
I think you’re already working with support on this… what did they say? ---
**Author:** ![lemeur17](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@lemeur17](https://forum.inductiveautomation.com/u/lemeur17)\ **Post date:** [January 25, 2016, 1:59pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/3 "2016-01-25T13:59:58Z")
Hi Kathy, I sent last week a support for OPC UA connection problem with a Beckhoff PLC, not for the alarms. Regards ---
**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\ **Post date:** [January 25, 2016, 3:20pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/4 "2016-01-25T15:20:52Z")
Must be a coincidence – support was dealing with this for someone on Friday morning. I’ll ping them and see if they can get the solution to you, too, because we’re not seeing that here in development. ---
**Author:** ![lemeur17](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@lemeur17](https://forum.inductiveautomation.com/u/lemeur17)\ **Post date:** [January 25, 2016, 8:10pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/5 "2016-01-25T20:10:27Z")
Hi Kathy, There is something really strange, because now Alarming path is present and I could see tags. I start/stop a lot of of time the gateway like last week, but today for another problem, I need to start/stop again the gateway and now I’m able to see system.gateway.alarming.tags, but I’m a little bit anxious about this fact because I don’t have any idea why tags are coming back again. ---
**Author:** ![MMaynard](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmaynard/32/3366_2.png) [@MMaynard](https://forum.inductiveautomation.com/u/MMaynard)\ **Post date:** [July 17, 2018, 9:07pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/6 "2018-07-17T21:07:34Z")
Was anything ever found on this? I just connected to one of our gateways and the System/Gateway/Alarming tag folder is missing. I cannot restart the gateway as it is in production currently. Ignition 7.9.6 ---
**Author:** ![MMaynard](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmaynard/32/3366_2.png) [@MMaynard](https://forum.inductiveautomation.com/u/MMaynard)\ **Post date:** [July 18, 2018, 2:09pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/7 "2018-07-18T14:09:38Z")
Bump to tag Kathy 🙂 ---
**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\ **Post date:** [July 18, 2018, 2:33pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/8 "2018-07-18T14:33:44Z")
Even better would be contacting support. 😜 ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [July 18, 2018, 2:56pm UTC](https://forum.inductiveautomation.com/t/system-tags-missing-in-7-8-1/11102/9 "2018-07-18T14:56:19Z")
From an old hand in support: This sometimes happens on upgrades through major versions. You’ll need to delete the `.alarms_` file in the install directory /data, then…restart the gateway.