# Tag alarms reading NULL

**URL:** <https://forum.inductiveautomation.com/t/tag-alarms-reading-null/59952>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [May 24, 2022, 1:39pm UTC](https://forum.inductiveautomation.com/t/tag-alarms-reading-null/59952 "2022-05-24T13:39:01Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![mjohnson0238](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@mjohnson0238](https://forum.inductiveautomation.com/u/mjohnson0238)\
**Post date:** [May 24, 2022, 1:39pm UTC](https://forum.inductiveautomation.com/t/tag-alarms-reading-null/59952/1 "2022-05-24T13:39:02Z")

</div>

I have an alarm that is reading this:  
At null prov:default:/tag:Phase 1 Extrusion/Alarms/L22 SA Alarms/SA4/Zone\_4\_Setpoint:/alm:Alarm is over 253 degree setpoint. Current setpoint is null degrees.

The Message in the alarm is written like this:  
At {eventTime|MM-dd-yy hh:mm:ss} {source} is over 253 degree setpoint. Current setpoint is {eventValue} degrees.

Why is {eventTime|MM-dd-yy hh:mm:ss} giving me a NULL value?

---

<div class="post-metadata">

**Author:** ![LCao](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lcao/32/35341_2.png) [@LCao](https://forum.inductiveautomation.com/u/LCao)\
**Post date:** [June 9, 2022, 4:48pm UTC](https://forum.inductiveautomation.com/t/tag-alarms-reading-null/59952/2 "2022-06-09T16:48:19Z")

</div>

You might want to contact support:[Support Home Page | Inductive Automation](https://inductiveautomation.com/support/home)  
to open a ticket so a support rep can work with you to troubleshoot it.