# Tag folder missing in tag browser

**URL:** <https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752>\
**Category:** Ignition Early Access\
**Created:** [February 21, 2019, 1:08pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752 "2019-02-21T13:08:36Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\
**Post date:** [February 21, 2019, 1:08pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/1 "2019-02-21T13:08:36Z")

</div>

build: **b2019022002**  
os: win 10 pro

Today I noticed the tag folder was missing from the tag browser.🤔  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/06e505b6e8124a00d6ef85b6e825f057556c0ba1.png)

I attempted to create a tag via script console:

```auto
> Java Traceback:
> Traceback (most recent call last):
> File "<buffer>", line 7, in <module>
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:341)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:315)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:268)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.invoke(GatewayInterface.java:905)
> 
> at com.inductiveautomation.ignition.client.script.ClientTagUtilities.saveTagConfigs(ClientTagUtilities.java:100)
> 
> at com.inductiveautomation.ignition.common.script.builtin.AbstractTagUtilities.configure(AbstractTagUtilities.java:198)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/java.lang.reflect.Method.invoke(Unknown Source)
> 
> com.inductiveautomation.ignition.client.gateway_interface.GatewayException: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Provider not found: null
> 
> 
> at org.python.core.Py.JavaError(Py.java:552)
> 
> at com.inductiveautomation.ignition.client.script.ClientTagUtilities.saveTagConfigs(ClientTagUtilities.java:103)
> 
> at com.inductiveautomation.ignition.common.script.builtin.AbstractTagUtilities.configure(AbstractTagUtilities.java:198)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/java.lang.reflect.Method.invoke(Unknown Source)
> 
> at org.python.core.PyReflectedFunction. __call__ (PyReflectedFunction.java:188)
> 
> at com.inductiveautomation.ignition.common.script.ScriptManager$ReflectedInstanceFunction. __call__ (ScriptManager.java:453)
> 
> at org.python.core.PyObject. __call__ (PyObject.java:515)
> 
> at org.python.core.PyObject. __call__ (PyObject.java:519)
> 
> at org.python.pycode._pyx23.f$0(<buffer>:7)
> 
> at org.python.pycode._pyx23.call_function(<buffer>)
> 
> at org.python.core.PyTableCode.call(PyTableCode.java:171)
> 
> at org.python.core.PyCode.call(PyCode.java:18)
> 
> at org.python.core.Py.runCode(Py.java:1614)
> 
> at org.python.core.Py.exec(Py.java:1658)
> 
> at org.python.util.PythonInterpreter.exec(PythonInterpreter.java:276)
> 
> at org.python.util.InteractiveInterpreter.runcode(InteractiveInterpreter.java:131)
> 
> at org.python.util.InteractiveInterpreter.runsource(InteractiveInterpreter.java:116)
> 
> at com.inductiveautomation.ignition.designer.gui.tools.jythonconsole.JythonConsole$InterpreterWorker.doInBackground(JythonConsole.java:474)
> 
> at com.inductiveautomation.ignition.designer.gui.tools.jythonconsole.JythonConsole$InterpreterWorker.doInBackground(JythonConsole.java:462)
> 
> at java.desktop/javax.swing.SwingWorker$1.call(Unknown Source)
> 
> at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
> 
> at java.desktop/javax.swing.SwingWorker.run(Unknown Source)
> 
> at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
> 
> at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
> 
> at java.base/java.lang.Thread.run(Unknown Source)
> 
> Caused by: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Provider not found: null
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:341)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:315)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:268)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.invoke(GatewayInterface.java:905)
> 
> at com.inductiveautomation.ignition.client.script.ClientTagUtilities.saveTagConfigs(ClientTagUtilities.java:100)
> 
> ... 26 more
> 
> Caused by: java.lang.IllegalArgumentException: Provider not found: null
> 
> at com.inductiveautomation.ignition.gateway.servlets.gateway.functions.TagProviderRpc.getTagProvider(TagProviderRpc.java:285)
> 
> at com.inductiveautomation.ignition.gateway.servlets.gateway.functions.TagProviderRpc.saveTagConfigs(TagProviderRpc.java:136)
> 
> at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 
> at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(null)
> 
> at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(null)
> 
> at java.lang.reflect.Method.invoke(null)
> 
> at com.inductiveautomation.ignition.gateway.servlets.gateway.AbstractGatewayFunction.invoke(AbstractGatewayFunction.java:225)
> 
> at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:409)
> 
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
> 
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
> 
> at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86)
> 
> at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852)
> 
> at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
> 
> at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
> 
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
> 
> at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
> 
> at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
> 
> at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
> 
> at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
> 
> at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
> 
> at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
> 
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> 
> at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:335)
> 
> at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)
> 
> at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
> 
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> 
> at org.eclipse.jetty.server.Server.handle(Server.java:530)
> 
> at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347)
> 
> at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256)
> 
> at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
> 
> at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102)
> 
> at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
> 
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247)
> 
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140)
> 
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
> 
> at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382)
> 
> at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708)
> 
> at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626)
> 
> at java.lang.Thread.run(null)
> 
> Traceback (most recent call last):
> File "<buffer>", line 7, in <module>
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:341)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:315)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:268)
> 
> at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.invoke(GatewayInterface.java:905)
> 
> at com.inductiveautomation.ignition.client.script.ClientTagUtilities.saveTagConfigs(ClientTagUtilities.java:100)
> 
> at com.inductiveautomation.ignition.common.script.builtin.AbstractTagUtilities.configure(AbstractTagUtilities.java:198)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> 
> at java.base/java.lang.reflect.Method.invoke(Unknown Source)
> 
> com.inductiveautomation.ignition.client.gateway_interface.GatewayException: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Provider not found: null

```

gateway logs threw Function invocation exception message:

```auto
> |functions|21Feb2019 07:54:57|Function invocation exception.|
> | --- | --- | --- |
> |java.lang.IllegalArgumentException: Provider not found: null
> at com.inductiveautomation.ignition.gateway.servlets.gateway.functions.TagProviderRpc.getTagProvider(TagProviderRpc.java:285)
> at com.inductiveautomation.ignition.gateway.servlets.gateway.functions.TagProviderRpc.saveTagConfigs(TagProviderRpc.java:136)
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> at java.base/java.lang.reflect.Method.invoke(Unknown Source)
> at com.inductiveautomation.ignition.gateway.servlets.gateway.AbstractGatewayFunction.invoke(AbstractGatewayFunction.java:225)
> at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:409)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
> at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86)
> at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852)
> at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)
> at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
> at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
> at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
> at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
> at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
> at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
> at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
> at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
> at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
> at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
> at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:335)
> at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)
> at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
> at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> at org.eclipse.jetty.server.Server.handle(Server.java:530)
> at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347)
> at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256)
> at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
> at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102)
> at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247)
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140)
> at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
> at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382)
> at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708)
> at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626)
> at java.base/java.lang.Thread.run(Unknown Source)|

```

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 21, 2019, 1:13pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/2 "2019-02-21T13:13:35Z")

</div>

Do you have any tag providers configured? (check in the gateway config area)

---

<div class="post-metadata">

**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\
**Post date:** [February 21, 2019, 1:14pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/3 "2019-02-21T13:14:25Z")

</div>

The default one still exists. I also created a new one to test with no difference.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/214e515be195840ddc61f68e5a98c820cf61441f.png)

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 21, 2019, 1:15pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/4 "2019-02-21T13:15:53Z")

</div>

Does the project have a default tag provider configured?

---

<div class="post-metadata">

**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\
**Post date:** [February 21, 2019, 1:17pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/5 "2019-02-21T13:17:41Z")

</div>

That did it, thanks Kevin.  
Are tags project scope instead of gateway scope or is this another undocumented feature?

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 21, 2019, 1:18pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/6 "2019-02-21T13:18:20Z")

</div>

Tags are gateway scope and projects have always had a default provider setting. I’m not sure why yours suddenly became un-set though.

---

<div class="post-metadata">

**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\
**Post date:** [February 21, 2019, 1:20pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/7 "2019-02-21T13:20:01Z")

</div>

I imported a project (Cards.proj) that was posted in the Ignition 8 beta forums. I suspect that user has a different tag provider default then the “default”.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 21, 2019, 1:21pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/8 "2019-02-21T13:21:00Z")

</div>

That would do it!

Coincidentally, there is work pending review to make things behave a little better when the project’s tag provider is missing or undefined.

---

<div class="post-metadata">

**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\
**Post date:** [February 21, 2019, 1:21pm UTC](https://forum.inductiveautomation.com/t/tag-folder-missing-in-tag-browser/22752/9 "2019-02-21T13:21:59Z")

</div>

Sweet. Thanks for the snappy replies.