# Tags Error in the Tag Browser in Designer

**URL:** <https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [April 18, 2018, 3:49pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757 "2018-04-18T15:49:12Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 18, 2018, 3:49pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/1 "2018-04-18T15:49:12Z")

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I’m trying to access the tags from my OPCUA server for use in one of my Designer window objects. However, when I go to the Tag Browser it shows “Error” for the **Tags** tree. Hovering the error it says “Error executing gateway function.”

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/bf487c4bcf93842a137e8279926a1574dc66e603.png)

I am using tags from OPCUA for my Transaction Groups and they work fine.

What am I missing?

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**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\
**Post date:** [April 18, 2018, 6:34pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/2 "2018-04-18T18:34:56Z")

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I’ve seen this occasionally over poor/slow connections. Is connection to gateway online (green checkbox on symbol at bottom right of Designer)?

I’ve also seen this when gateway PC CPU was swamped by anti-virus software. Is your gateway CPU usage high when this happens?

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 18, 2018, 7:08pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/3 "2018-04-18T19:08:35Z")

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My checkbox is green.  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d32cbdbcea45379cc84ce8ceef61ae387fcab4c2.png)

And the CPU is doing okay as well.  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/fb69e9632a60b3c349de147edef0b00a1dfd04e5.png)

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<div class="post-metadata">

**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\
**Post date:** [April 18, 2018, 7:12pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/4 "2018-04-18T19:12:14Z")

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Shooting in the dark at this point, but I’d try restarting Designer and OPC-UA module.

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 18, 2018, 9:08pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/5 "2018-04-18T21:08:14Z")

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Tried that and I still have ring around the collar. (Who understands **that** reference?) 🙂

I did find some other details on the error. When I create an OPC tag for a standard group, I get this:

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/7/7b958cb6b16d2da22dda9dd950a4e03d2eb79add.png)

If I click the refresh button for the OPC Server  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/a8ab4c25bed5d7ff56ee42f14236487a18683d14.png)

I get an error that may associated with my original problem.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/f35290c58cf05a5ecb5e4f4ad2abeef51476ac64.png)  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/0b18f0967c6584e51f0fbf268be79b1dc42d195c.png)

So it looks like I have a “default” that is undefined. Which one that is, is a mystery.

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 18, 2018, 9:10pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/6 "2018-04-18T21:10:14Z")

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If I click this button:  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/015f171cb15cc3214898247eb3798a1de54ed87f.png)

I get my OPC server and all the tags I am looking for.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3d793ece880d6ea47e8e02f57055feae4b8e63fd.png)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 18, 2018, 10:33pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/7 "2018-04-18T22:33:34Z")

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Project Properties -\> General -\> Default Tag Provider

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 19, 2018, 1:48pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/8 "2018-04-19T13:48:18Z")

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Now I’m getting somewhere. However, the only Tag Provider I have to choose from is “System” and I already had that in my root tree. It still does not provide me with the tags within my OPC-UA connection. I can’t manually type in my provider.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 19, 2018, 2:59pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/9 "2018-04-19T14:59:42Z")

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Sounds like the `default` provider either A: no longer exists or B: is disabled.  
Go to the gateway webpage, then Configure -\> Tags -\> Realtime, and if there is a `default` entry, edit and re-enable it - if there’s no entry available, then you can simply create a new realtime tag provider. Then you should be able to select it from the project properties.

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 19, 2018, 4:54pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/10 "2018-04-19T16:54:09Z")

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Thanks. All of your input is valuable. I did all that so now I have 2 tag providers and they are both enabled. I no longer get the errors in designer.

However, how do I go about attaching an OPC device to the tag provider? I can use the OPC Browser to see my devices but I don’t see anything in the Tag Browser that relates back the the OPC devices, other than the System\>Gateway\>OPC\>Connections but that just gives me connection tags et al.

I’m trying to bind PLC tags to my displays.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 19, 2018, 5:01pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/11 "2018-04-19T17:01:06Z")

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From the OPC browser, just drag and drop whatever tags you want to subscribe to into the tag browser. That will create subscribed tags with the appropriate item path/datatype/etc.

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<div class="post-metadata">

**Author:** ![NHOutbacker](https://avatars.discourse-cdn.com/v4/letter/n/13edae/32.png) [@NHOutbacker](https://forum.inductiveautomation.com/u/NHOutbacker)\
**Post date:** [April 19, 2018, 5:08pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/12 "2018-04-19T17:08:41Z")

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Doh! Thanks. Geez, can you make just a little more difficult? It’s way too easy. 🙂

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<div class="post-metadata">

**Author:** ![jeff.watts](https://avatars.discourse-cdn.com/v4/letter/j/a9adbd/32.png) [@jeff.watts](https://forum.inductiveautomation.com/u/jeff.watts)\
**Post date:** [March 23, 2019, 4:16pm UTC](https://forum.inductiveautomation.com/t/tags-error-in-the-tag-browser-in-designer/17757/13 "2019-03-23T16:16:29Z")

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Awesome! That fixed my issue also. For some reason the default tag provider was not enabled.
