# Templates are gone!

**URL:** <https://forum.inductiveautomation.com/t/templates-are-gone/7739>\
**Category:** Ignition\
**Created:** [December 20, 2013, 6:01pm UTC](https://forum.inductiveautomation.com/t/templates-are-gone/7739 "2013-12-20T18:01:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Curlyandshemp](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@Curlyandshemp](https://forum.inductiveautomation.com/u/Curlyandshemp)\
**Post date:** [December 20, 2013, 6:01pm UTC](https://forum.inductiveautomation.com/t/templates-are-gone/7739/1 "2013-12-20T18:01:45Z")

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using 64bit V7.6.4 on a Windows 8.1 Dell . Once I added a folder under templates, all the templates disappeared even though they show on the recently modified Welcome screen:

[attachment=2]ScreenHunter\_14 Dec. 20 12.55.jpg[/attachment]

[attachment=1]ScreenHunter\_15 Dec. 20 12.55.jpg[/attachment]

[attachment=0]ScreenHunter\_16 Dec. 20 12.55.jpg[/attachment]

Reset gateway did nothing to resolve. Fortunately I was not too far into updates from previous backup. I exported all templates, restored a recent backup then imported templates and all was good again.

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**Author:** ![anna](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@anna](https://forum.inductiveautomation.com/u/anna)\
**Post date:** [December 23, 2013, 8:02pm UTC](https://forum.inductiveautomation.com/t/templates-are-gone/7739/2 "2013-12-23T20:02:52Z")

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I am not sure what happened - we are not able to replicate this.