# The signature process for third party module fails

**URL:** <https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642>\
**Category:** 3rd Party Modules\
**Tags:** ignition78\
**Created:** [April 9, 2018, 1:48pm UTC](https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642 "2018-04-09T13:48:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![g.torrese](https://avatars.discourse-cdn.com/v4/letter/g/ce73a5/32.png) [@g.torrese](https://forum.inductiveautomation.com/u/g.torrese)\
**Post date:** [April 9, 2018, 1:48pm UTC](https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642/1 "2018-04-09T13:48:49Z")

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I tried to sign a module we recently developed. The procedure described here ([https://docs.inductiveautomation.com/display/SE/Module+Signing](https://docs.inductiveautomation.com/display/SE/Module+Signing)) is completed successfully. However, when trying to install the module in Ignition 7.8.2, I get an error message saying that “Ignition module signature not present”. Can someone help me?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 9, 2018, 5:35pm UTC](https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642/2 "2018-04-09T17:35:26Z")

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The third-party signing support starts in versions 7.7.8, 7.8.3, and all of 7.9. You’ll have to upgrade to a newer version of Ignition.

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**Author:** ![g.torrese](https://avatars.discourse-cdn.com/v4/letter/g/ce73a5/32.png) [@g.torrese](https://forum.inductiveautomation.com/u/g.torrese)\
**Post date:** [April 10, 2018, 6:30am UTC](https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642/3 "2018-04-10T06:30:29Z")

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Thank you for your answer. I’ll do that, and check again.

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**Author:** ![g.torrese](https://avatars.discourse-cdn.com/v4/letter/g/ce73a5/32.png) [@g.torrese](https://forum.inductiveautomation.com/u/g.torrese)\
**Post date:** [April 16, 2018, 7:49am UTC](https://forum.inductiveautomation.com/t/the-signature-process-for-third-party-module-fails/17642/4 "2018-04-16T07:49:22Z")

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Hi,

the problem is fixed.  
Regards,

Guido