# Touch Screen Keyboard not all on screen

**URL:** <https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206>\
**Category:** Ignition\
**Created:** [August 22, 2011, 2:38pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206 "2011-08-22T14:38:25Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 22, 2011, 2:38pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/1 "2011-08-22T14:38:25Z")

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I know there is a quick fix, I am looking for it myself but if someone can point me in the direction to move or locate the pop up keyboard it will help. Attached is a screen shot, as you can see the whole keyboard is not visible.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/1X/ffeb1a90625cee3ecfcdf2889bb5c5892896025d.JPG)

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 23, 2011, 11:23am UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/2 "2011-08-23T11:23:26Z")

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Is there a way to get to the config settings of this popup keyboard? How?

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**Author:** ![dave.fogle](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@dave.fogle](https://forum.inductiveautomation.com/u/dave.fogle)\
**Post date:** [August 23, 2011, 3:21pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/3 "2011-08-23T15:21:21Z")

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I don't believe that there are any available config settings for the pop-up keyboards. What version of Ignition are you running? I seem to remember hearing about this issue and it having been fixed.

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**Author:** ![Robert.McKenzie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/robert.mckenzie/32/4134_2.png) [@Robert.McKenzie](https://forum.inductiveautomation.com/u/Robert.McKenzie)\
**Post date:** [August 23, 2011, 4:06pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/4 "2011-08-23T16:06:41Z")

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It looks like your Start Bar is set to auto hide, is that true? The client should not be able to go below the Start Bar under normal conditions, but that looks to be the case here. Can you tell if the keyboard is below the bottom of the client?

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 24, 2011, 1:54pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/5 "2011-08-24T13:54:17Z")

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Here is a screen shot showing the overlay from main window even.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/1X/71b9ed1c939f531fb3593f6fc47a8dd2729a63d0.jpg)

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<div class="post-metadata">

**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 24, 2011, 2:03pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/6 "2011-08-24T14:03:27Z")

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I even moved task bar to top of screen. Then the keyboard area that hangs over back main window is right off the monitor, you can not see it at all. Hope that makes sense…

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 26, 2011, 2:46pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/7 "2011-08-26T14:46:17Z")

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Well I have found no way to fix it… Grrrrr

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**Author:** ![dave.fogle](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@dave.fogle](https://forum.inductiveautomation.com/u/dave.fogle)\
**Post date:** [August 26, 2011, 4:47pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/8 "2011-08-26T16:47:05Z")

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This appears to have been fixed in version 7.2.7 according to the changelog. Are you running a version older than 7.2.7, if so then upgrading should fix this problem? If not then let us know and we can look into this to see what's happening.

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [August 31, 2011, 12:21pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/9 "2011-08-31T12:21:47Z")

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I will do an upgrade and see if it helps.

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**Author:** ![jim\_lapratt](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jim\_lapratt](https://forum.inductiveautomation.com/u/jim_lapratt)\
**Post date:** [September 1, 2011, 12:30pm UTC](https://forum.inductiveautomation.com/t/touch-screen-keyboard-not-all-on-screen/3206/10 "2011-09-01T12:30:05Z")

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Upgrade fixed it. 😃
