# Trouble with Ignition User Logins

**URL:** <https://forum.inductiveautomation.com/t/trouble-with-ignition-user-logins/94513>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [August 12, 2024, 2:02pm UTC](https://forum.inductiveautomation.com/t/trouble-with-ignition-user-logins/94513 "2024-08-12T14:02:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Miguel\_Villasenor\_Es](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/miguel_villasenor_es/32/60416_2.png) [@Miguel\_Villasenor\_Es](https://forum.inductiveautomation.com/u/Miguel_Villasenor_Es)\
**Post date:** [August 12, 2024, 2:02pm UTC](https://forum.inductiveautomation.com/t/trouble-with-ignition-user-logins/94513/1 "2024-08-12T14:02:49Z")

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Hi everyone,  
I created a new user under the _sercurity -\> users, roles_ in the ignition gateway and I can not login into an ignition web page we've made. I am using a user source:

 ![user](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/e/eea313211244b1430e188bfb2bfd4b09532c969c.png)

Under the identity providers for the user source, I added the user to it and gave it grants.

 ![user21](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/7/e78281c075cd09d1bf39566a9bc4c64542526f4f.png)

If I go into the "Verify a user source" I am able to click on the user source, type in the username and password and successfully log in.  
 ![login](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/b/1b01542ee25f92d37bd132c295f5dccfbf16e6d0.png)

I have a project where some components are hidden unless the user is authorized, and here is that image of it.

 ![code](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/4/94f8a6d382a8d7367cd994502c05b956e7221148.png)  
When I attempt to login on the web page with the user I created, I'm either rejected or the button at the bottom stays stuck in an animation.  
 ![last](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/9/f98c864186b07fc46cfa8056e38dd59dbcdbc202.png)  
I'm not sure why I can't login with the new user account I created.

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**Author:** ![flexware](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/flexware/32/66243_2.png) [@flexware](https://forum.inductiveautomation.com/u/flexware)\
**Post date:** [August 12, 2024, 2:12pm UTC](https://forum.inductiveautomation.com/t/trouble-with-ignition-user-logins/94513/2 "2024-08-12T14:12:34Z")

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Is your project set to use the user source in which you created the new user?

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<div class="post-metadata">

**Author:** ![Miguel\_Villasenor\_Es](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/miguel_villasenor_es/32/60416_2.png) [@Miguel\_Villasenor\_Es](https://forum.inductiveautomation.com/u/Miguel_Villasenor_Es)\
**Post date:** [August 12, 2024, 2:14pm UTC](https://forum.inductiveautomation.com/t/trouble-with-ignition-user-logins/94513/3 "2024-08-12T14:14:04Z")

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Wow....  
It wasn't, I locked the account lol I'll give it a try!