# Troubleshooting - "Gateway Startup Issue" on 8.1.28 **URL:** \ **Category:** Ignition\ **Tags:** ignition81\ **Created:** [June 9, 2023, 11:52pm UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866 "2023-06-09T23:52:35Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:13am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/21 "2023-06-10T01:13:09Z")
Windows 10 ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [June 10, 2023, 1:14am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/22 "2023-06-10T01:14:07Z")
Okay, the file should be in C:\users\{username}\.ignition ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:16am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/23 "2023-06-10T01:16:08Z")
I found it should i move it to program file or what? ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [June 10, 2023, 1:16am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/24 "2023-06-10T01:16:52Z")
Can you just upload a copy of it here? ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:17am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/25 "2023-06-10T01:17:40Z")
Ya ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:20am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/26 "2023-06-10T01:20:57Z")
[.ignition.rar](https://forum.inductiveautomation.com/uploads/short-url/5XiB6hisnNQWy55gyEW3afsVuWM.rar) (73.2 KB) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:22am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/27 "2023-06-10T01:22:28Z")
I upload it as rar it is ok ? ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [June 10, 2023, 1:25am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/28 "2023-06-10T01:25:28Z")
I’m trying to look at it on my phone so I’m not able to open the .rar ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:27am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/29 "2023-06-10T01:27:45Z")
[designer-launcher.json](https://forum.inductiveautomation.com/uploads/short-url/mGAGyAJtj0J9lubGgczrRCthe1i.json) (1.4 KB) [designerlauncher.log](https://forum.inductiveautomation.com/uploads/short-url/qnM8fs82ODuk2D4Yc4PBkZQ19K5.log) (770.0 KB) [vision-client-launcher.json](https://forum.inductiveautomation.com/uploads/short-url/hbBGr9sQgZEJhtapf18wE1vbTwD.json) (597 Bytes) [visionclientlauncher.log](https://forum.inductiveautomation.com/uploads/short-url/7yzvSBETJ5sSEt8KymYufXOsnIA.log) (1.9 KB) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:28am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/30 "2023-06-10T01:28:49Z")
[uninstall.log](https://forum.inductiveautomation.com/uploads/short-url/lDb09pjqHdFh0y06PT3LSnYcuuZ.log) (215.5 KB) [install.log](https://forum.inductiveautomation.com/uploads/short-url/jBAPnBoWoXjGolbi5adFoN3VESh.log) (202.5 KB) [IgnitionInstaller\_uninstall\_debug.log](https://forum.inductiveautomation.com/uploads/short-url/lA9dzKd4pK0EntNoWyY0KvKZ50r.log) (24.5 KB) [IgnitionInstaller\_debug.log](https://forum.inductiveautomation.com/uploads/short-url/gDVpA9h5tl0Xbx1ESYRsFlnev0C.log) (31.0 KB) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:29am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/31 "2023-06-10T01:29:36Z")
I resend them ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:38am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/32 "2023-06-10T01:38:27Z")
I wish you will know the proplem i am waiting for you thanks for you help ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [June 10, 2023, 1:44am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/33 "2023-06-10T01:44:45Z")
```auto ERROR [GatewayCommUtil] [2023/06/09 02:04:38]: SSL Certificate for gateway https://localhost:8088 was not found in keystore. Import the certificate to allow communication ``` I see this error from a couple hours ago. Do you have force secure redirect enabled? If so, can you try with port 8043? Also, could you upload a copy of the wrapper.log and gateway.xml files from the gateway install directory? ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:46am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/34 "2023-06-10T01:46:52Z")
I will upload now ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:48am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/35 "2023-06-10T01:48:34Z")
I don't force secure 8043 doesn't work too ![20230610_044718](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/4/649a3d6302bcfeb52eb0a7aed7bd6b0b158db911.jpeg) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:55am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/36 "2023-06-10T01:55:10Z")
[wrapper.log](https://forum.inductiveautomation.com/uploads/short-url/xJPNXMRvimuYLM5zBfEYZTuLo02.log) (191.8 KB) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 1:57am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/37 "2023-06-10T01:57:16Z")
[gateway.xml](https://forum.inductiveautomation.com/uploads/short-url/3FNcPvppDH6v6q8E1LXAF1zyGge.xml) (1.3 KB) ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 2:07am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/38 "2023-06-10T02:07:10Z")
Changing the port doesn’t solve my problem i wish you will find the solution ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [June 10, 2023, 2:07am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/39 "2023-06-10T02:07:59Z")
````auto E [IgnitionServer] [??:??:??]: Error creating certificate for DESKTOP-B35KRGE:8060... INFO | jvm 1 | 2023/06/10 03:49:54 | java.lang.IllegalArgumentException: invalid date string: Unparseable date: "bc`fa```diedGMT+00:00" ```` Looks like the certificate fails to get created due to an invalid date. I also noticed that all the times in the logs show up as question marks. What region and language are you using? ---
**Author:** ![Ashraf\_ABDUALKAREEM](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ashraf\_ABDUALKAREEM](https://forum.inductiveautomation.com/u/Ashraf_ABDUALKAREEM)\ **Post date:** [June 10, 2023, 2:11am UTC](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866/40 "2023-06-10T02:11:10Z")
The language is english Region yemen ![20230610_051038](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/7/677b1dc8e48764fd551952b5a3ec1fb3f9fcdde1.jpeg) [Previous page](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866.md?page=1) [Next page](https://forum.inductiveautomation.com/t/troubleshooting-gateway-startup-issue-on-8-1-28/74866.md?page=3)