# Twilio accounts

**URL:** <https://forum.inductiveautomation.com/t/twilio-accounts/79301>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [September 18, 2023, 5:16pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301 "2023-09-18T17:16:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Miguel\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@Miguel\_Gomez](https://forum.inductiveautomation.com/u/Miguel_Gomez)\
**Post date:** [September 18, 2023, 5:16pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301/1 "2023-09-18T17:16:18Z")

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Hello Everyone,

Just a question. is it not possible to have 2 Twilio accounts active?

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/4/940b6d3985f32358994c56c8bd01e3b883363331.png)

Both accounts a different, with its own telephone numbers but when I add the new one the other one is disconnected.

Thank you

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 18, 2023, 5:20pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301/2 "2023-09-18T17:20:27Z")

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It should be possible in Ignition 8.1.8 or later.

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**Author:** ![Miguel\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@Miguel\_Gomez](https://forum.inductiveautomation.com/u/Miguel_Gomez)\
**Post date:** [September 18, 2023, 8:11pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301/3 "2023-09-18T20:11:07Z")

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Well, I have Version: 8.1.29 so I dont know what is happening

Thank you!

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [September 18, 2023, 8:58pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301/4 "2023-09-18T20:58:18Z")

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Do these accounts/phone numbers have the same account ID and token? If so, you can configure the phone number to use from the alarm notification pipeline when you set up alarm notifications and you don't need to set up a separate account.

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<div class="post-metadata">

**Author:** ![Miguel\_Gomez](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@Miguel\_Gomez](https://forum.inductiveautomation.com/u/Miguel_Gomez)\
**Post date:** [September 18, 2023, 9:02pm UTC](https://forum.inductiveautomation.com/t/twilio-accounts/79301/5 "2023-09-18T21:02:49Z")

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Hello Michael,

> Do these accounts/phone numbers have the same account ID and token? If so, you can configure the phone number to use from the alarm notification pipeline when you set up alarm notifications and you don't need to set up a separate account.

Different accounts, different tokens. Actually I programmed a new Alarm Notification Pipeline trying to separate some link between 2 accounts without results.