# Unable to access Ignition Edge Gateway on an HMI through a Stratix 5700 NAT Router

**URL:** <https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [August 28, 2023, 4:09pm UTC](https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456 "2023-08-28T16:09:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ly17](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Ly17](https://forum.inductiveautomation.com/u/Ly17)\
**Post date:** [August 28, 2023, 4:09pm UTC](https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456/1 "2023-08-28T16:09:27Z")

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Hi,  
We have an HMI with Ignition Edge on a private network (198.168.x.y) connected to the NAT Router with a translated public IP (10.208.x.y). I'm trying to access the edge gateway remotely using default port 8088 but I'm unable to. However, I can ping the HMI's public IP address (10.208.x.y).

Any thoughts on what's preventing me to access the edge gateway?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 28, 2023, 4:16pm UTC](https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456/2 "2023-08-28T16:16:01Z")

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> [@Ly17](#):
>
> what's preventing me

Stratix firewall, perhaps?

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<div class="post-metadata">

**Author:** ![Ly17](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Ly17](https://forum.inductiveautomation.com/u/Ly17)\
**Post date:** [August 28, 2023, 4:37pm UTC](https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456/3 "2023-08-28T16:37:02Z")

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I've looked through the manual and don't see anything on firewall configurations. How does the Stratix 5700 need to be configured to allow this? Has anyone worked with Stratix NAT Router in this context?

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [August 28, 2023, 5:00pm UTC](https://forum.inductiveautomation.com/t/unable-to-access-ignition-edge-gateway-on-an-hmi-through-a-stratix-5700-nat-router/78456/4 "2023-08-28T17:00:15Z")

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Not sure. But also check that the Edge system's network gateway (route) points at the stratix.