# "unable to alter ownership" message when upgrading Ignition 8.1.20

**URL:** <https://forum.inductiveautomation.com/t/unable-to-alter-ownership-message-when-upgrading-ignition-8-1-20/63550>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [August 29, 2022, 4:59am UTC](https://forum.inductiveautomation.com/t/unable-to-alter-ownership-message-when-upgrading-ignition-8-1-20/63550 "2022-08-29T04:59:06Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [August 29, 2022, 5:00pm UTC](https://forum.inductiveautomation.com/t/unable-to-alter-ownership-message-when-upgrading-ignition-8-1-20/63550/2 "2022-08-29T17:00:02Z")

</div>

Can you look for the `install.log` file?  
It should either be in the install directory or in your user profile directory:

> If you continued it will be in the install directory as install.log, otherwise in your user folder under `.ignition/install/install.log`

---

_[View the full topic](https://forum.inductiveautomation.com/t/unable-to-alter-ownership-message-when-upgrading-ignition-8-1-20/63550)._