# Unable to create Vision Client Tags

**URL:** <https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540>\
**Category:** Ignition\
**Created:** [May 10, 2021, 4:02pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540 "2021-05-10T16:02:10Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 10, 2021, 4:02pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/1 "2021-05-10T16:02:10Z")

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Following the manual and IU videos, creating a vision client tag should be as easy as right clicking in the “vision client tags” tag browser, selecting create new tag and selecting vision client tag.

When I follow this procedure, the “new tag” drop down list does not include vision client tags. The only selection I can make is " browse devices.

What settings do I need to change to allow for the creation of Vision Client Tags? Im using Ignition 8.1.5

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 10, 2021, 4:07pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/2 "2021-05-10T16:07:38Z")

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You selected Vision Client Tags for the provider and then it doesn’t act like this?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/0/505de23f16d54960be1d802a6e3c2eb9f7c693ff.png)

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<div class="post-metadata">

**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 10, 2021, 4:36pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/3 "2021-05-10T16:36:30Z")

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Yes, I selected vision client tags as the provider, but when right click the “new tag” option is greyed out.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/f/0f349ba1d2c1e86b48540715bc01fa2f1f996c07.png)

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 10, 2021, 4:41pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/4 "2021-05-10T16:41:41Z")

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Hmm. Is the Vision workspace selected up in the Project Browser pane?

Not sure what else could be going on…

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<div class="post-metadata">

**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 10, 2021, 4:56pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/5 "2021-05-10T16:56:11Z")

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Yeah the Vision workspace is selected.

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<div class="post-metadata">

**Author:** ![WillMT10](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@WillMT10](https://forum.inductiveautomation.com/u/WillMT10)\
**Post date:** [May 10, 2021, 5:00pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/6 "2021-05-10T17:00:04Z")

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Do you see a “Client Tag” option if you click the plus sign to the left of the “Vision Client Tags” dropdown?

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<div class="post-metadata">

**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 10, 2021, 5:03pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/7 "2021-05-10T17:03:34Z")

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No I don’t see “Client Tag” listed there, it only shows “Browse Devices”.

I just backed up the gateway from my localhost, and restored it to an external network host and now I’m able to create client tags in the designer. Any ideas why this is the case?

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<div class="post-metadata">

**Author:** ![WillMT10](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@WillMT10](https://forum.inductiveautomation.com/u/WillMT10)\
**Post date:** [May 10, 2021, 5:06pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/8 "2021-05-10T17:06:51Z")

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Maybe the 2 hour trial needs to be reset on your localhost? I don’t think the trial impacts these selection options in the Designer but this is the only thought that comes to mind with this behavior…

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<div class="post-metadata">

**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 10, 2021, 5:09pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/9 "2021-05-10T17:09:26Z")

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I have logged in/out of the gateway, restarted the gateway and made sure the trial was reset already. Nothing helped unfortunately.

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<div class="post-metadata">

**Author:** ![WillMT10](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@WillMT10](https://forum.inductiveautomation.com/u/WillMT10)\
**Post date:** [May 10, 2021, 5:11pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/10 "2021-05-10T17:11:11Z")

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Maybe try a fresh Ignition install on your localhost and see if that makes any difference? Sounds like you already have a gateway backup, so you’re good there.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 10, 2021, 5:12pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/11 "2021-05-10T17:12:23Z")

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I’d just give support a call and let them look at it. Something weird is going on, maybe a focus issue in the UI or something… not sure.

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<div class="post-metadata">

**Author:** ![jvanderdoelen](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jvanderdoelen](https://forum.inductiveautomation.com/u/jvanderdoelen)\
**Post date:** [May 12, 2021, 6:27pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/12 "2021-05-12T18:27:49Z")

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Turned out to be very simple solution. Click the refresh button in the tag browser with Vision Client Tags selected as the provider.

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<div class="post-metadata">

**Author:** ![martinel3746](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@martinel3746](https://forum.inductiveautomation.com/u/martinel3746)\
**Post date:** [August 26, 2021, 4:56pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/13 "2021-08-26T16:56:08Z")

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Thanks - refresh fixed it for me too

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<div class="post-metadata">

**Author:** ![Erik\_Rakottyai](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/erik_rakottyai/32/36998_2.png) [@Erik\_Rakottyai](https://forum.inductiveautomation.com/u/Erik_Rakottyai)\
**Post date:** [April 12, 2023, 1:49pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/14 "2023-04-12T13:49:33Z")

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I can confirm that this is still an issue in 8.1.19-rc1 licensed and a clean install.

The refresh procedure when the "Vision Client Tags" scope is selected solves the issue of not being able to create a vision client tag.

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<div class="post-metadata">

**Author:** ![grietveld](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/grietveld/32/6984_2.png) [@grietveld](https://forum.inductiveautomation.com/u/grietveld)\
**Post date:** [April 12, 2023, 2:02pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/15 "2023-04-12T14:02:07Z")

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Probably worth updating from an older release candidate. Not sure if they patched anything, but I just tested and it is working for me in 8.1.24.

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<div class="post-metadata">

**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [June 24, 2025, 7:06pm UTC](https://forum.inductiveautomation.com/t/unable-to-create-vision-client-tags/46540/16 "2025-06-24T19:06:19Z")

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Adding to this. The documentation found here:

> **[Client Tags for Indirection | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/ignition-modules/vision/common-tasks-in-vision/client-tags-for-indirection)**
>
> Vision Client Tags can be used as a variable across all windows to indirectly point to a set of Tags, such as an area of the plant. Suppose that a window has a Dropdown List component that allows a user to select different areas of the plant. If the...

Shows an older version of the interface which is misleading.
