# Unable to get the view config: View config is undefined

**URL:** <https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587>\
**Category:** Ignition\
**Created:** [January 3, 2022, 12:55am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587 "2022-01-03T00:55:19Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![Petter\_Sunde\_Vegsund](https://avatars.discourse-cdn.com/v4/letter/p/f4b2a3/32.png) [@Petter\_Sunde\_Vegsund](https://forum.inductiveautomation.com/u/Petter_Sunde_Vegsund)\
**Post date:** [August 29, 2024, 5:53am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/21 "2024-08-29T05:53:11Z")

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I just got it in 8.1.43, but my quick fix was to right click and click "close and revert". I have a hypothesis that if any of your page URL might have an error or the page config have any errors that it affects the other views. I had just made a new view that didn't have a correct page URL structure and when i deleted that view and clicked "close and revert" it got fixed.

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**Author:** ![Salien](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Salien](https://forum.inductiveautomation.com/u/Salien)\
**Post date:** [November 6, 2024, 2:22am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/22 "2024-11-06T02:22:07Z")

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Just had similar in Designer for Ignition 8.1.43 as well. I followed @Petter_Sunde_Vegsund 's approach of close & revert for each of the views I had opened since last save, working backwards and attempting to save each time. On the third try I noticed a view had not loaded properly on open - the usual edit viewport was just blank white. After close & revert on that one, the project saved fine.

I do remember accidentally opening that particular view and immediately attempting to open a different view, so that may be where the error occurs?

Given how compulsive I am with Ctrl-S this wasn't a huge issue.

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [November 6, 2024, 2:26am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/23 "2024-11-06T02:26:16Z")

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Upgrade to 8.1.44. This release has a fix for this and I can confirm it solved the issues I had.

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**Author:** ![nattapat\_c](https://avatars.discourse-cdn.com/v4/letter/n/bb73d2/32.png) [@nattapat\_c](https://forum.inductiveautomation.com/u/nattapat_c)\
**Post date:** [November 7, 2024, 1:53am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/24 "2024-11-07T01:53:52Z")

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for my case, I open that page with user link, [http://your](http://your) link  
if the link can display as normal, then , you go back to Ignition designer perspective open that view.  
The view will came back as normal.

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**Author:** ![prasanofficial7](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@prasanofficial7](https://forum.inductiveautomation.com/u/prasanofficial7)\
**Post date:** [March 18, 2025, 8:27am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/25 "2025-03-18T08:27:21Z")

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i may have found a solution,

when this comes close the designer and go to gateway--\> projects and export your project

now comeback and create a new project in designer and import the project that you exported  
(pray for couple of mins) 🙏

then open any view that was throwing this, it worked with me once

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [March 18, 2025, 1:09pm UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/26 "2025-03-18T13:09:03Z")

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Are you suggesting that you are still having issues after upgrading? The 8.1.44 release had a fix. If you are still seeing issues then you should contact support so they can take a closer look.

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**Author:** ![prasanofficial7](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@prasanofficial7](https://forum.inductiveautomation.com/u/prasanofficial7)\
**Post date:** [April 7, 2025, 6:45am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/27 "2025-04-07T06:45:20Z")

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No , our whole team is using 8.1.35 , so we are sticking to that version

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 7, 2025, 11:38am UTC](https://forum.inductiveautomation.com/t/unable-to-get-the-view-config-view-config-is-undefined/54587/28 "2025-04-07T11:38:57Z")

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> [@prasanofficial7](#):
>
> so we are sticking to that version

That seems unwise. Is there a reason other than convenience?

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