# Unable to install Ignition 7.3 on Ubuntu 11.10 desktop

**URL:** <https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430>\
**Category:** Ignition\
**Created:** [October 13, 2011, 5:43pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430 "2011-10-13T17:43:26Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 5:43pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/1 "2011-10-13T17:43:26Z")

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fresh install of Ubuntu 11.10 desktop edition in VMware Player

I set the installer to executable.  
open terminal

[code]$cd Desktop  
$ sudo su  
[sudo] password for user:

# ./ignition-7.3.0-linux-32-installer.run

Bus Error

$[/code]  
installed OpenJDK Java 6 Runtime

`# ./ignition-7.3.0-linux-32-installer.run
Bus Error
`

installed OpenJDK Java 7 Runtime

`# ./ignition-7.3.0-linux-32-installer.run
Bus Error
`

installed sun-java6-jre

`# ./ignition-7.3.0-linux-32-installer.run
Bus Error
`

uninstalled OpenJDK Java 6 & 7 Runtime

`# ./ignition-7.3.0-linux-32-installer.run
Bus Error
`

I’m not sure where to go from here.

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**Author:** ![Greg.Buehler](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@Greg.Buehler](https://forum.inductiveautomation.com/u/Greg.Buehler)\
**Post date:** [October 13, 2011, 5:54pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/2 "2011-10-13T17:54:13Z")

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What version of VM Ware are you using? `Bus error` is related to `segfault`, it is basically a message stating that the program is attempting to access memory that doesn’t exist.

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<div class="post-metadata">

**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 6:21pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/3 "2011-10-13T18:21:50Z")

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VMWare Player 3.0.1  
VM guest has 1024 mb ram  
20gb hard disk

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 13, 2011, 6:29pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/4 "2011-10-13T18:29:25Z")

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Two questions:

Did you chmod +x the installer file first?

Did you make sure to download the correct architecture for the Ubuntu you installed? (32- vs. 64-bit)

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<div class="post-metadata">

**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 6:50pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/5 "2011-10-13T18:50:54Z")

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`user@ubuntu:~/Desktop$ sudo chmod +x ./ignition-7.3.0-linux-32-installer.run 
[sudo] password for user: 
user@ubuntu:~/Desktop$ ls -l
total 360
-rwxrwxr-x 1 user user 368640 2011-10-13 08:00 ignition-7.3.0-linux-32-installer.run
user@ubuntu:~/Desktop$ 
user@ubuntu:~/Desktop$ sudo su
root@ubuntu:/home/user/Desktop# ./ignition-7.3.0-linux-32-installer.run 
Bus error
root@ubuntu:/home/user/Desktop# 
`  
everything is 32bit.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 13, 2011, 6:51pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/6 "2011-10-13T18:51:24Z")

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Strange, I just installed 11.10 32-bit and it worked for me.

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<div class="post-metadata">

**Author:** ![Greg.Buehler](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@Greg.Buehler](https://forum.inductiveautomation.com/u/Greg.Buehler)\
**Post date:** [October 13, 2011, 6:52pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/7 "2011-10-13T18:52:13Z")

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Like Kevin mentioned, make sure you have the right architecture.

Otherwise, I’d try updating to player 4.0 if possible, 3.1 at the very least. It also might be worth reinstalling the guest OS just in case something got corrupted during install.

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<div class="post-metadata">

**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 6:53pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/8 "2011-10-13T18:53:00Z")

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did you install inside a VM, if so which one?

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 13, 2011, 6:53pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/9 "2011-10-13T18:53:53Z")

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What are the results of this for you?:

`ia@ubuntu:~/Desktop$ md5sum ignition-7.3.0-linux-32-installer.run 
bcd6cae0755f830488e53d48c7646e52 ignition-7.3.0-linux-32-installer.run
`

Also I just noticed you said VMWare Player. I’m using VMWare Workstation to test this…

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<div class="post-metadata">

**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 6:57pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/10 "2011-10-13T18:57:07Z")

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Huston we have a problem!!!

root@ubuntu:/home/user/Desktop# md5sum ./ignition-7.3.0-linux-32-installer.run  
2dda94880b09c660e82425cb7b729d2e ./ignition-7.3.0-linux-32-installer.run

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<div class="post-metadata">

**Author:** ![buck2825](https://avatars.discourse-cdn.com/v4/letter/b/71e660/32.png) [@buck2825](https://forum.inductiveautomation.com/u/buck2825)\
**Post date:** [October 13, 2011, 7:03pm UTC](https://forum.inductiveautomation.com/t/unable-to-install-ignition-7-3-on-ubuntu-11-10-desktop/3430/11 "2011-10-13T19:03:00Z")

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that seems to have fixed the issue.

i had done a drag and drop to the VM from Host.

this time i used a thumb drive as a temp location. MD5 is much better now.

Thanks,

Phil
