# Unable to Open Window, Missing Component

**URL:** <https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586>\
**Category:** Ignition\
**Created:** [October 6, 2015, 8:28pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586 "2015-10-06T20:28:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bfearnow](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bfearnow/32/3337_2.png) [@bfearnow](https://forum.inductiveautomation.com/u/bfearnow)\
**Post date:** [October 6, 2015, 8:28pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586/1 "2015-10-06T20:28:25Z")

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Has anyone ever run into this?

I cannot open a window even in designer because I am missing a component that is on that window (Busy Label). If I try to add it, it does not appear that anything changes. This all started when I upgraded ignition.

Thanks in advance!

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 6, 2015, 8:39pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586/2 "2015-10-06T20:39:36Z")

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If the component comes from an add-on module, you may need a new version of that module.

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<div class="post-metadata">

**Author:** ![bfearnow](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bfearnow/32/3337_2.png) [@bfearnow](https://forum.inductiveautomation.com/u/bfearnow)\
**Post date:** [October 6, 2015, 8:49pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586/3 "2015-10-06T20:49:22Z")

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What happens when I cannot find a newer version? I can see the window when I hover over it (preview).

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**Author:** ![jpark](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@jpark](https://forum.inductiveautomation.com/u/jpark)\
**Post date:** [October 6, 2015, 9:41pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586/4 "2015-10-06T21:41:06Z")

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Did you install this module?

[inductiveautomation.com/forum/v … 10325&f=88](https://inductiveautomation.com/forum/viewtopic.php?sid=77299658e019f9759179e1586bc8b0b6&t=10325&f=88)

Maybe ask him to update the module.

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<div class="post-metadata">

**Author:** ![bfearnow](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bfearnow/32/3337_2.png) [@bfearnow](https://forum.inductiveautomation.com/u/bfearnow)\
**Post date:** [October 7, 2015, 1:12pm UTC](https://forum.inductiveautomation.com/t/unable-to-open-window-missing-component/10586/5 "2015-10-07T13:12:27Z")

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It may work. In the meantime I had an older version on another computer. I removed the component and imported back! Thanks for the help!