# Unable to restore gateway backup

**URL:** <https://forum.inductiveautomation.com/t/unable-to-restore-gateway-backup/82743>\
**Category:** Ignition\
**Created:** [December 5, 2023, 8:40pm UTC](https://forum.inductiveautomation.com/t/unable-to-restore-gateway-backup/82743 "2023-12-05T20:40:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![michael.black](https://avatars.discourse-cdn.com/v4/letter/m/ee7513/32.png) [@michael.black](https://forum.inductiveautomation.com/u/michael.black)\
**Post date:** [December 5, 2023, 8:40pm UTC](https://forum.inductiveautomation.com/t/unable-to-restore-gateway-backup/82743/1 "2023-12-05T20:40:34Z")

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I tried to restore a gateway backup on the same VM I had previously used to create the backup months ago and get the following error:

Error writing to restore file: java.util.zip.ZipException: zip END header not found

I am able to open the zip file and don't see anything obvious. Suggestions?

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**Author:** ![liliana\_Wong](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/liliana_wong/32/44032_2.png) [@liliana\_Wong](https://forum.inductiveautomation.com/u/liliana_Wong)\
**Post date:** [December 13, 2023, 11:00pm UTC](https://forum.inductiveautomation.com/t/unable-to-restore-gateway-backup/82743/2 "2023-12-13T23:00:42Z")

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Hi Michael,

How are you generating these backups? It seems either the process got interrupted or did not execute successfully. Do you have another generated backup you can use?

If you are still experiencing issues feel free to reach out to our support team.

USA Toll-Free: 1-800-266-7798  
International: 1-916-456-1045  
Email: [support@inductiveautomation.com](mailto:support@inductiveautomation.com)