# "Unable to start gateway"

**URL:** <https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [October 6, 2022, 5:48pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913 "2022-10-06T17:48:20Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Gerald\_Odom](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gerald\_Odom](https://forum.inductiveautomation.com/u/Gerald_Odom)\
**Post date:** [October 6, 2022, 5:48pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/1 "2022-10-06T17:48:20Z")

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I am running 8.1.18, trying to install ignition. It is saying " Unable to start gateway".  
I thought that my gateway had started already in going through the install. Java process exec failed with error code 1: SYSTEMD\_KILLMODE is set to 'process' on the top of the script, but the daemon is running with KillMode=control-group.  
Can anyone help me to correct this situation.

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**Author:** ![Kevin.Collins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.collins/32/13497_2.png) [@Kevin.Collins](https://forum.inductiveautomation.com/u/Kevin.Collins)\
**Post date:** [October 7, 2022, 1:43am UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/2 "2022-10-07T01:43:35Z")

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Are you upgrading from a previous version, or is this a clean install? Also, what OS and version are you running?

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**Author:** ![Gerald\_Odom](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gerald\_Odom](https://forum.inductiveautomation.com/u/Gerald_Odom)\
**Post date:** [October 7, 2022, 1:00pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/3 "2022-10-07T13:00:02Z")

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Hello,

Kevin, this is going to be a clean install. I removed 8.1.5 from the edge device. Do I need to install it back? The OS windows &

ignition 8.1.15.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 7, 2022, 1:08pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/4 "2022-10-07T13:08:46Z")

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If the OS is Windows why would there be SystemD settings? That's a Linux thing.

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<div class="post-metadata">

**Author:** ![Gerald\_Odom](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gerald\_Odom](https://forum.inductiveautomation.com/u/Gerald_Odom)\
**Post date:** [October 7, 2022, 1:41pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/5 "2022-10-07T13:41:46Z")

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My apologies, it is Linux.

Regards,

Gerald Odom

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 7, 2022, 1:52pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/6 "2022-10-07T13:52:12Z")

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While uninstalled, go through the various `systemd/system` folders (in `/etc` and various others varying by distro) cleaning out any old ignition files. And make sure you wipe `/etc/ignition`.

Then re-install.

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<div class="post-metadata">

**Author:** ![Gerald\_Odom](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gerald\_Odom](https://forum.inductiveautomation.com/u/Gerald_Odom)\
**Post date:** [October 7, 2022, 3:32pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/7 "2022-10-07T15:32:39Z")

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Phil, lets start at the begin. I receive the edge device. It has on it ignition 8.1.5 running. I run the ignition 8.1.18 to upgrade or install on top of 8.1.5 and at the end of my install I get the error above.

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<div class="post-metadata">

**Author:** ![Gerald\_Odom](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Gerald\_Odom](https://forum.inductiveautomation.com/u/Gerald_Odom)\
**Post date:** [October 7, 2022, 6:11pm UTC](https://forum.inductiveautomation.com/t/unable-to-start-gateway/64913/8 "2022-10-07T18:11:06Z")

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Thank you! , It is loading and gateway is starting.
