# Unable to verify production items in database

**URL:** <https://forum.inductiveautomation.com/t/unable-to-verify-production-items-in-database/62480>\
**Category:** Ignition\
**Created:** [July 29, 2022, 5:47pm UTC](https://forum.inductiveautomation.com/t/unable-to-verify-production-items-in-database/62480 "2022-07-29T17:47:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Reyes](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@Reyes](https://forum.inductiveautomation.com/u/Reyes)\
**Post date:** [July 29, 2022, 5:47pm UTC](https://forum.inductiveautomation.com/t/unable-to-verify-production-items-in-database/62480/1 "2022-07-29T17:47:13Z")

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I got that error after adding a new bagger machine to my master project after saving it. I tried to save it more than two times but still got that error, which stopped my production setup. The only fix to get my production running it deletes the item that was added and saves it again.

 ![adding new line](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/a/fab8d31b1f79f91d1bffe20f2678771e3b026239.jpeg)

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**Author:** ![Kevin\_Tulloch](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin_tulloch/32/39631_2.png) [@Kevin\_Tulloch](https://forum.inductiveautomation.com/u/Kevin_Tulloch)\
**Post date:** [October 19, 2022, 9:55pm UTC](https://forum.inductiveautomation.com/t/unable-to-verify-production-items-in-database/62480/2 "2022-10-19T21:55:42Z")

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Hi [Reyes](https://forum.inductiveautomation.com/u/Reyes),

I would recommend opening a ticket with the Support Department. They would be better suited to help with this issue.