# Unauthorized access to the gateway

**URL:** <https://forum.inductiveautomation.com/t/unauthorized-access-to-the-gateway/58678>\
**Category:** Ignition\
**Created:** [April 21, 2022, 12:13pm UTC](https://forum.inductiveautomation.com/t/unauthorized-access-to-the-gateway/58678 "2022-04-21T12:13:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Conn\_Mccurdy](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@Conn\_Mccurdy](https://forum.inductiveautomation.com/u/Conn_Mccurdy)\
**Post date:** [April 21, 2022, 12:13pm UTC](https://forum.inductiveautomation.com/t/unauthorized-access-to-the-gateway/58678/1 "2022-04-21T12:13:10Z")

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I was working on giving certain users certain access in the client and just when i got it working i went to go back to the gateway and it told me that i have unauthorized access to my status and config page. Does anybody know why this could be?  
Any help will be much appreciated.

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**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [April 21, 2022, 1:30pm UTC](https://forum.inductiveautomation.com/t/unauthorized-access-to-the-gateway/58678/2 "2022-04-21T13:30:10Z")

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You’ve probably changed the user source that authenticated your admin credentials in some way. You will probably have to reset your password.

[Gateway Command-line Utility - gwcmd - Ignition User Manual 8.1 - Ignition Documentation (inductiveautomation.com)](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd)

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [April 21, 2022, 3:43pm UTC](https://forum.inductiveautomation.com/t/unauthorized-access-to-the-gateway/58678/3 "2022-04-21T15:43:25Z")

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See if my response to [Locked out - urgent - #8 by Transistor](https://forum.inductiveautomation.com/t/locked-out-urgent/38943/8) is of any help to prevent future reoccurrences.